We are excited to announce the new Windows 365 monitoring and reporting platform is now available in Public Preview!
The new Windows 365 monitoring and reporting platform is a unified reporting experience built into the Microsoft Intune admin center, now available in public preview. It consolidates Cloud PC health, performance, and configuration data into integrated dashboards, consolidating information from many locations in Intune, to a central location to monitor end-to-end configuration, detect problem, and troubleshoot.
Additionally, monitoring and reporting is designed to improve discoverability and usability, making the experience more intuitive, comprehensive, and flexible. The platform provides native, user-friendly reports that simplify how administrators access, understand, and act on monitoring data.
By consolidating analytics into a unified experience that highlights potential outliers, the platform can help streamline troubleshooting workflows. In some customer environments, this may contribute to faster issue resolution and reduced reliance on specialized expertise or Microsoft support. The extent to which organizations realize operational efficiency improvements, cost benefits, or uptime gains will depend on individual deployment and usage.
What’s included in the new monitoring and reporting platform
Tenant-level Connection Health dashboards provide comprehensive reliability and experience data with trending and aggregate views covering connection performance, errors, and device health. Operations teams gain at-a-glance visibility into system-wide patterns, helping administrators see issues earlier and investigating sometimes before receiving helpdesk calls.
User and Device insights display connection performance, error trends, connection history, and duration of use for helpdesk troubleshooting. With all relevant data in one place, frontline support staff can more easily diagnose and resolve issues, reducing escalations.
Configuration visuals and trends offer prebuilt, end-to-end visuals that encompass the full environment from user endpoint through service configuration to the Cloud PC configuration. Configuration changes constantly, and understanding historical configuration in the context of any specific connection is critical, especially when Windows 365 is implemented with unmanaged components, such as BYOD user endpoints. This function facilitates correlating configuration changes with outcomes.
Outlier detection surfaces system-identified anomalous metrics to assist administrators in identifying potential emerging issues. Depending on how customers use these insights, some organizations may experience earlier issue identification and reduced escalation, though results will vary.
Actionable charts and data tables let administrators analyze trends and drill into root causes without manual data exports and additional tooling. The intuitive design helps lower the barrier to entry, supporting the confidence of administrators with varied skill levels in issue investigation and resolution.
The bottom line: Today, many organizations resort to exporting, processing and analyzing Cloud PC data, which can increase the complexity and total cost of ownership of Windows 365. The new platform helps reduce reliance on data exports and external tooling.
Try the new monitoring and reporting today
Windows 365 Enterprise customers can access the new dashboards now in the Microsoft Intune admin center. Navigate to Reporting in Intune, then select monitoring and explore the Connection Health, User & Devices, and Configuration pages. Learn more at https://aka.ms/Windows365Monitoring
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