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Windows IT Pro Blog
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Deliver organizational messages with Windows 11 and Microsoft Intune

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Jesse_Stein
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Oct 12, 2022

Based on ongoing conversations with IT admins, Microsoft recognized that global organizations that adopted hybrid work needed better tools to onboard, connect, and engage their users.

We developed organizational messages for Windows 11. It is configurable through Microsoft Intune to provide IT admins the ability to reach people within their organization with key messages that are delivered natively on Windows 11. IT admins identified onboarding and information updates as the main areas of opportunity for user engagement. As a result, we have enabled organizational messages delivery from IT admins natively in Windows 11 in the Get Started app to support user onboarding and in the taskbar and Windows notifications to support information updates. Admins use these messages to help users ramp up in new roles, learn about their organization, stay informed of new updates, and schedule requisite trainings

We're excited to announce that the public preview of organizational messages with Microsoft Intune and Windows 11, version 22H2 is coming in November!

Where will my message show up and what messages can I send?

You can send templated messages that include your organization's logo directly to your users through their Windows 11 devices. We've enabled the following types of messages to fit various scenarios:

  • Use taskbar messages, which appear attached to the user's taskbar, to deliver urgent notifications such as critical updates.

     

  • Deliver important information like mandatory updates to users in the taskbar area. Notification area messages appear in the user's Notification center and are best for informational, non-disruptive messages, such as new available trainings or optional updates.
  • Configure Get Started app messages, integrated directly in the new Windows 11 Get Started app, to welcome new users in your organization and provide useful new employee resources such as benefits information, key employee trainings, device tips, organizational policies, and how to get help.

What capabilities does this new feature offer?

Organizational messages provide the following capabilities:

  • Choose a message from a set of templated messages for the taskbar and notifications area messages. Choose two templated messages for the Get Started app.
  • Add branding to messages by uploading a logo.
  • Specify custom destination URL for each organizational message. End users will automatically be redirected when they select the message.
  • Preview messages in 15 supported languages and in dark and light theme.
  • Schedule a time window and frequency for delivery of the messages.
  • Assign messages to Azure Active Directory (Azure AD) user groups.
  • Track status of the organizational messages you've created as well as user engagement (number of times a message was viewed or selected).
  • Cancel scheduled or active organizational messages.
  • Configure a new Intune built-in role for Organizational Messages Manager, which allows assigned admins to view and configure messages.

How do I configure organizational messages?

You can configure organizational messages directly with the Microsoft Intune portal starting with the 2211 release. Go to Tenant administration > Organizational messages, and navigate to the Message tab. Here you can review your messages and track insights on user interaction.

Select Create and choose the type of message you'd like to create and the message theme.

Add your company's logo and URL to preview the message; select the language for the message and preview it.

Then, set the start and end date for the message to be shown as well as the frequency to repeat the message until action is taken.

Finally, assign the message to a user group; then you can review and create the message!

Feedback from private preview

During the private preview, we received a lot of great feedback about the features and opportunities organizational message provides. We hear it helps cut through the “noise” on email by getting the message delivered to the users' session. Organizations also like the “always on” user onboarding messages that can be delivered during the device enrollment, and feedback indicates that message delivery on the taskbar is effective for important updates.

We can't wait for you to have the opportunity to experience the capabilities of organizational messages for yourself. We expect to enable the public preview with the 2211 release of Microsoft Intune!

To learn more about organizational messages and see a demo of the product in action, check out Secure your workforce with Windows + Intune at Microsoft Ignite 2022.

 

Published Oct 12, 2022
Version 1.0

31 Comments

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organizational messages with Windows 11 and Microsoft 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See how you can now reach selected users during an active user session with messages on Windows 11.

\n

","body":"

Based on ongoing conversations with IT admins, Microsoft recognized that global organizations that adopted hybrid work needed better tools to onboard, connect, and engage their users.

\n

We developed organizational messages for Windows 11. It is configurable through Microsoft Intune to provide IT admins the ability to reach people within their organization with key messages that are delivered natively on Windows 11. IT admins identified onboarding and information updates as the main areas of opportunity for user engagement. As a result, we have enabled organizational messages delivery from IT admins natively in Windows 11 in the Get Started app to support user onboarding and in the taskbar and Windows notifications to support information updates. Admins use these messages to help users ramp up in new roles, learn about their organization, stay informed of new updates, and schedule requisite trainings

\n

We're excited to announce that the public preview of organizational messages with Microsoft Intune and Windows 11, version 22H2 is coming in November!

\n

Where will my message show up and what messages can I send?

\n

You can send templated messages that include your organization's logo directly to your users through their Windows 11 devices. We've enabled the following types of messages to fit various scenarios:

\n\n

What capabilities does this new feature offer?

\n

Organizational messages provide the following capabilities:

\n\n

How do I configure organizational messages?

\n

You can configure organizational messages directly with the Microsoft Intune portal starting with the 2211 release. Go to Tenant administration > Organizational messages, and navigate to the Message tab. Here you can review your messages and track insights on user interaction.

\n

\n

Select Create and choose the type of message you'd like to create and the message theme.

\n

\n

Add your company's logo and URL to preview the message; select the language for the message and preview it.

\n

\n

Then, set the start and end date for the message to be shown as well as the frequency to repeat the message until action is taken.

\n

\n

Finally, assign the message to a user group; then you can review and create the message!

\n

\n

Feedback from private preview

\n

During the private preview, we received a lot of great feedback about the features and opportunities organizational message provides. We hear it helps cut through the “noise” on email by getting the message delivered to the users' session. Organizations also like the “always on” user onboarding messages that can be delivered during the device enrollment, and feedback indicates that message delivery on the taskbar is effective for important updates.

\n

We can't wait for you to have the opportunity to experience the capabilities of organizational messages for yourself. We expect to enable the public preview with the 2211 release of Microsoft Intune!

\n

To learn more about organizational messages and see a demo of the product in action, check out Secure your workforce with Windows + Intune at Microsoft Ignite 2022.

\n

 

","body@stringLength":"10518","rawBody":"

Based on ongoing conversations with IT admins, Microsoft recognized that global organizations that adopted hybrid work needed better tools to onboard, connect, and engage their users.

\n

We developed organizational messages for Windows 11. It is configurable through Microsoft Intune to provide IT admins the ability to reach people within their organization with key messages that are delivered natively on Windows 11. IT admins identified onboarding and information updates as the main areas of opportunity for user engagement. As a result, we have enabled organizational messages delivery from IT admins natively in Windows 11 in the Get Started app to support user onboarding and in the taskbar and Windows notifications to support information updates. Admins use these messages to help users ramp up in new roles, learn about their organization, stay informed of new updates, and schedule requisite trainings

\n

We're excited to announce that the public preview of organizational messages with Microsoft Intune and Windows 11, version 22H2 is coming in November!

\n

Where will my message show up and what messages can I send?

\n

You can send templated messages that include your organization's logo directly to your users through their Windows 11 devices. We've enabled the following types of messages to fit various scenarios:

\n\n

What capabilities does this new feature offer?

\n

Organizational messages provide the following capabilities:

\n\n

How do I configure organizational messages?

\n

You can configure organizational messages directly with the Microsoft Intune portal starting with the 2211 release. Go to Tenant administration > Organizational messages, and navigate to the Message tab. Here you can review your messages and track insights on user interaction.

\n

\n

Select Create and choose the type of message you'd like to create and the message theme.

\n

\n

Add your company's logo and URL to preview the message; select the language for the message and preview it.

\n

\n

Then, set the start and end date for the message to be shown as well as the frequency to repeat the message until action is taken.

\n

\n

Finally, assign the message to a user group; then you can review and create the message!

\n

\n

Feedback from private preview

\n

During the private preview, we received a lot of great feedback about the features and opportunities organizational message provides. We hear it helps cut through the “noise” on email by getting the message delivered to the users' session. Organizations also like the “always on” user onboarding messages that can be delivered during the device enrollment, and feedback indicates that message delivery on the taskbar is effective for important updates.

\n

We can't wait for you to have the opportunity to experience the capabilities of organizational messages for yourself. We expect to enable the public preview with the 2211 release of Microsoft Intune!

\n

To learn more about organizational messages and see a demo of the product in action, check out Secure your workforce with Windows + Intune at Microsoft Ignite 2022.

\n

 

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See how you can now reach selected users during an active user session with messages on Windows 11.

\n

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Inglitsch","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-09-24T12:55:11.226-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:36"},"entityType":"USER","eventPath":"community:gxcuf89792/user:208166"},"ModerationData:moderation_data:3928570":{"__typename":"ModerationData","id":"moderation_data:3928570","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:3928570":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:208166"},"id":"message:3928570","revisionNum":2,"uid":3928570,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:Windows-ITPro-blog"},"parent":{"__ref":"BlogTopicMessage:message:3651011"},"conversation":{"__ref":"Conversation:conversation:3651011"},"subject":"Re: Deliver organizational messages with Windows 11 and Microsoft Intune","moderationData":{"__ref":"ModerationData:moderation_data:3928570"},"body":"

yoyojammer  Jesse_Stein Thanks, but as per MS documentation it should Autolaunch when you enroll a device the first time.

 

That'S the message in the Wizard in Intune when you create a new one \"The app automatically opens during the first seven days after a device is enrolled. Message stay visible for 30 days\"

 

Anyway we are not able to get it up and running currently we have all prerequisites deployed, Windows Spotlight enabled etc, but i am not able to get it  up and running even by Manually Starting it very weird, i bet its related to the Security Baselines.

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Mario Inglitsch  - This is by design, it will only show your customisations once and when this is first launched manually from the start menu. I've not played with scripting a launch yet but would need to be a run once script. 

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Hi all,

quick question, we are testing this currently the \"Get-Started App\" but the message is not auto launched after Autopilot enrollment. Is this per design and must be scripted ? Any way to auto-launch it without the need for the user to run it manually ?

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Brian_Hitner  - I can see the additional updates but again it does not actually fix the issue... the theme names need to be customisable so it's more relevant than just the 8 pre-made themes, it gets better each time but we just need that little bit more freedom before it becomes the killer feature I think it's designed for 🙂

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As of week May30, this is now GA: https://learn.microsoft.com/en-us/mem/intune/fundamentals/whats-new#organizational-messages-for-windows-11-now-generally-available.

 

I have some test devices targeted (Including my primary device). Policy settings are set (confirmed that catalog profile has deployed to endpoint) and even though the notification log shows \"Times shown\" at least once (which I would tend to understand as \"notified to user\") - I have never seen any notification popup on my screen. 

I have also toggled the Block / unblock messages from Microsoft as per instructions..

  1. Decide whether to block messages directly from Microsoft, while allowing admin messages to display: Switch the toggle to Allow to allow both Microsoft messages and organizational messages. Switch the toggle to Block to block Microsoft messages and allow organizational messages.

Will continue to evaluate and hope to see a notification sometime this week.

 

 

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Jesse_Stein - Hi Jesse, just following up to see if there is a timeframe for a release update regarding the organisational messages? We are keen like most to expand this and really use it for a more engaging experience for our end users. 🙂 Thanks

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Would have been just the functionality I was looking for to remind our users to submit their timesheets before payroll but alas without the ability to do custom Titles/messages its 1 step forward 2 steps back.

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This is a great feature. But not being able to edit or create our own messages is a bit of a letdown. I hope this will be a feature soon. i would like to deploy this in our ORG for communicating with employees.

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yoyojammer terrific feedback and thank you for the specificity, I've heard similar feedback from others as well. We are working on options that provide a) greater flexibility for templatized scenarios where titles cover HR and related scenarios like the one you've highlighted and b) the ability to custom-write your own header and message. Expect to see updates in this direction shortly.

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Jesse_Stein - This is very good news and thank you for taking on the feedback it's a step in the right direction, this now gives a certain type of use to the messages and I have just had a play with it :), However even though this is an enabler the heading options are still set in stone without a customisable heading... so in some use cases we have we would like to give out a message to the staff but without one of the default headings.

An example of this would be our comms or HR department asking for a message to go to our users about an important message, at the moment I can only put this under the heading 'Organizational Update', when the message is received this somewhat confuses users into thinking they need to install an update rather than a company message they should read by following the link provided? 

Hopefully you understand my point on this one, that not all communication using this will be Technology related but also can be used a business tool to delivery messages to desktops which in my opinion across a workforce of remote and office users is a killer feature you almost touching on 🙂 Thanks again

 

Example where we would like to enter a custom heading such as 'Global HR has an Important Update for you'

 

 

 

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