Announcing Windows 365 connector for Microsoft Power Platform and Azure Logic Apps (Public Preview)

We are excited to announce the Public Preview of the Windows 365 connector for Power Platform and Azure Logic Apps!

With prebuilt actions and triggers for Windows 365 built on top of Graph, IT and operations teams can:

• Use Power Automate and Azure Logic Apps to build Cloud PC workflows, such as sending emails to users when Cloud PCs are provisioned
• Use Copilot Studio to build agents to provide guided responses to common questions based on configured knowledge sources

Build repeatable Cloud PC workflows with Power Automate or Azure Logic Apps

Power Automate and Azure Logic Apps are a great fit when you want to turn an event or request into a repeatable sequence of steps. With the Windows 365 connector, you can build flows for both users and admins.

Example: Send an email to a user once a Cloud PC has been provisioned

Permissions needed:

The user that wants to set up the flow must have one of the following roles:

• Global Administrator
• Intune Service Administrator
• Windows 365 Administrator (for Cloud PC-specific operations)
• Custom role with Windows 365 permissions (requires Webhook.Create and Webhook.Delete for trigger operations)

How to build this capability in Power Automate:

1. Log in to Power Automate and click “New” and choose “Automated cloud flow.” Name your flow.
2. Select the “When a Cloud PC is created or updated” trigger. The trigger will then be added to your new workflow.
3. Select “When a Cloud PC is created” in the dropdown menu of the trigger.
4. Select the “Get Cloud PC” action and add the dynamic Cloud PC ID returned from the trigger.
5. Click the “+” symbol and add the “Get user profile (V2)” action, then add the “User principal name” dynamic field from the “Get a Cloud PC” action above it.
6. Click the “+” symbol and add the “Send an email (V2)” action.
   1. Add the “User principal name” from the “Get a Cloud PC” action to the To line.
   2. Add the appropriate subject to the email. Here, you can also include the Display name from the “Get user profile (V2)” action.
   3. Add the appropriate body content for your organization, including how your organization’s users can access their Cloud PCs and where to get support.
   4. Click Save in the top right to save your flow.

Note: we recommend testing this capability by limiting who it applies to at first. For example, it is possible to set the “To” line in the email action to an IT admin to first test your flow before opening it to more users.

Ideas for how to extend this capability:

• Send notifications via Teams instead with the Teams connector
  • Use Adaptive Cards and the Adaptive Card Designer to design a notification that has the right information for your users.
• Use device preparation policies to ensure that the Cloud PC has the right apps and scripts before user login.

Create a conversational self-service experience with Copilot Studio

Copilot Studio lets you build agents that can surface information from your configured knowledge resources in response to user requests.

Ideas for how to extend this capability:

• Start with the IT Helpdesk agent and add your own knowledge base from a SharePoint site, PDF, or Microsoft’s own documentation on learn.microsoft.com
• Enable support handoff from virtual to human agents with Dynamics 365 Customer Service

What is Microsoft Power Platform?

Microsoft Power Platform is a low-code platform that enables organizations to analyze data, build custom apps, automate processes, and create agents, while integrating deeply with Microsoft 365, Dynamics 365, Azure, Entra, and many third-party connectors.

• Power Automate and Azure Logic Apps for workflow automation across apps and services
• Copilot Studio to build and custom AI agents and conversational experiences
• Power Apps to build business apps with rich forms and logic
• Power Pages to build websites
• Power BI to analyze data and share insights

With 1400+ connectors from Microsoft and other companies, plus the ability to create custom connectors, organizations can bring in their own data from systems with a REST API.

Learn more about Power Platform and the connector

Windows 365 - Connectors

Introduction to Microsoft Power Platform

Licensing overview for Microsoft Power Platform

Overview - Azure Logic Apps

We want your feedback!

This feature is in Public Preview, meaning it may have restricted or limited functionality and may go through changes before it becomes generally available. For more information, visit our Public Preview in Windows 365 doc.

As you try it out, please share what’s working, what’s missing, and which scenarios matter most to you and your organization, especially around the triggers and actions we have made available so far.

To provide general feedback, feature requests, and report issues, please visit this form.

Continue the conversation. Find best practices. Bookmark the Windows Tech Community, then follow us on LinkedIn or @MSWindowsITPro for updates. Looking for support? Visit Windows on Microsoft Q&A.