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Your insider build ran into a problem

Copper Contributor

It's a green screen issue

Issue name: CRITICAL PROCESS DIED

Your insider build ran into an issue ....

Problem: After using for 10 Mins or so, the screen freezes ...and all of a sudden the green screen pops up showing the above message once collecting information, it restarts and freezes on the Dell logo, and nothing much happens after that. I tried restarting couple of times and rarely does the page pop up to show automatic repair( your pc did not start correctly). I have updated all my security updates, Nvidia display drivers, nor there is any virus. It's been a week since this issue occurs.

Please help on what to do next! Thanks

4 Replies
Run the built-in System File Checker tool to scan for corrupted system files: Open the Command Prompt as an administrator. Run the command sfc /scannow and wait for the process to complete. If corrupted files are found, try running the command sfc /scannow again to attempt to fix them.
Since it's freezing at the Dell logo, you might need to force restart a few times to trigger the Automatic Repair mode. Once you see the "Preparing Automatic Repair" message, let it do its thing.

@Graysonmo  Hey! Thanks for the answer, the problem cleared itself a couple of days ago. Initially I had downloaded some cumulative update files for the laptop, which later started behaving badly resulting in the above mentioned issue. I started reinstalling all the drivers and updates which helped. Thanks!

Hey! Yes this was the issue. Thanks for the answer, the problem cleared itself a couple of days ago. Initially I had downloaded some update files for the laptop, which later started behaving badly resulting in the above mentioned issue. I started reinstalling all the drivers and updates which helped. Thanks alot!