Xbox app not 100% working

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Occasional Visitor

So i just reset my computer, and now when i go into the xbox app and go search for the games on my external harddrive, and click install it just stays on preparing 0% forever, i have tried multiple games it says the same, only games that is not install on the external harddrive will work

 

I have tried to close the xbox app via task manager and i restarted my computer.

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