Windows update error 0x80070002

Copper Contributor

I have been trying to update my system to Windows 11(10.0.22000.120) (KB5005188) but it is giving an error of 0x80070002

I have read a lot of articles but not fixed yet pls help 

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6 Replies

@tanishqsinghanand 

you have corrupted files you will need to fix this in the cmd.

 

NOTE: Make sure to run these commands in CMD in admin mode. write CMD in the windows 11 search in the taskbar and right click and run as admin

 

DISM /Online /Cleanup-Image /RestoreHealth > then run sfc /scannow 

 

You may need to make sure the time and date are correct so go to the control panel (search this in the windows 11 search in the taskbar). and go to the following

 

click on Clock and region > than click date and time > then click internet tab beside additional clocks > then click change setting.

 

you with be given a window called Internet Time Settings just click  update now then click OK. I know this may seem a bit odd, but it could be one of the reason. there's a article that explains it better then i could ever do.

 

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@tanishqsinghanand 

 

Hello tanishqsinghanand,

 

The error message "0x80070002" is a well-known error code faced when updating Windows. The error when installing a Windows update could occur due to various reasons such as system files have been lost or deleted, incorrect system settings, updates not working correctly, etc.

 

However, the following are a few solutions that you can follow to troubleshoot the error and fix the issue,

 

Check the System Date and Time settings:

 

The operating system will usually determine the information about the time zone, time, and date automatically. If this synchronization process doesn't work, then it can lead to update error 0x80070002

 

  • Firstly, go to "Control Panel" and click on it. 
  • Now, open the "Date and Time" option.
  • Then, press "Change date and time" and make the required corrections.
  • Next, configure your time zone before pressing an OK button.
  • Press the "Internet Time" tab before selecting "Change Settings."
  • Now, check "Synchronize with an Internet time server" before choosing the Time Server from the list shown and press the "Update Now" option.
  • Lastly, press "OK" twice to save the configuration and close all windows.

 

Delete Software Distribution Folder:

 

All downloaded Windows updates are stored in the Software distribution folder. It might turn out that some files in the folder are corrupt, which can prevent the installation of updates. Deleting it can help to resolve the error.

  • Firstly, click "This PC" and navigate the "C:\Windows" folder.
  • Now, search for "SoftwareDistribution" and delete the folder.
  • Lastly, restart your PC before accessing the Windows Update Store.

 

Check and Repair System Files:

 

You must scan all protected system files to check for any corrupted files on your system.

  • Firstly, click on Start, type cmd, and a command prompt will appear
  • Now, right-click on Command Prompt to open with Administrator rights
  • Next, click Yes on the user account dialogue box.
  • Then, type the below command and hit Enter to process further:

SFC /scannow

Note: You will have to wait till the process gets complete

  • If you are getting succeed message, then try to rerun Windows Update, but if you get an error message containing corrupted files, then remove the corrupted files.
  • Lastly, restart the Windows system.

 

Use the Windows Update Troubleshooter:

 

If you get an error code while installing and downloading Windows updates, the Update Troubleshooter can help resolve the problem.

 

  • Firstly, navigate to Start > Settings > Update & Security > Troubleshoot > Other troubleshooters
  • Then, select Windows Update and Run.
  • Lastly, restart the device after it finishes running.

 

Thus, I hope the above ways help you to update the system without getting any errors.

 

----------------------

Regards,

Austin_M

This is a simple fix. I did this for myself with this error code and also helped lots of others. Here is the link to the solution.

https://techcommunity.microsoft.com/t5/windows-insider-program/windows-insider-preview-22621-1-ni-re...
Thanks for the info and help here. But, I went through all of the above and yet still to no avail. Not able to get : Windows 11 Insider Preview 10.0.22623.730 (ni_release)-Download error - 0x80248007 to download. I click retry. nothing happens now. I have even tried to redownload Windows 11. That wouldn't work either. I'm a gamer and love to help with this Insider program and work with others a swell. Please help someone. I've gone through all of the Windows troubleshooters and with the techs as well. What can i do?
Thanks for the info and help here. But, I went through all of the above and yet still to no avail. Not able to get : Windows 11 Insider Preview 10.0.22623.730 (ni_release)-Download error - 0x80248007 to download. I click retry. nothing happens now. I have even tried to redownload Windows 11. That wouldn't work either. I'm a gamer and love to help with this Insider program and work with others a swell. Please help someone. I've gone through all of the Windows troubleshooters and with the techs as well. What can i do?
Thanks for the info and help here. But, I went through all of the above and yet still to no avail. Not able to get: Windows 11 Insider Preview 10.0.22623.730 (ni_release)-Download error - 0x80248007 to download. I click retry. nothing happens now. I have even tried to redownload Windows 11. That wouldn't work either. I'm a gamer and love to help with this Insider program and work with others a swell. Please help someone. I've gone through all of the Windows troubleshooters and with the techs as well. What can I do?