Windows device location wrong after moving

%3CLINGO-SUB%20id%3D%22lingo-sub-2783615%22%20slang%3D%22en-US%22%3EWindows%20device%20location%20wrong%20after%20moving%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2783615%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20moved%20a%20year%20ago%20to%20new%20state%20600%20miles%20away%2C%20but%20all%20our%20Windows%2010%20and%2011%20devices%20continue%20to%20report%20our%20old%20house%20as%20our%20location.%20We%20have%20a%20new%20ISP%20and%20a%20wildly%20different%20public%20IP%2C%20so%20Windows%20is%20not%20pulling%20it%20from%20that.%20We%20have%20a%20new%20cable%20modem%20with%20the%20new%20ISP%2C%20but%20kept%20our%20mesh%20system%2C%20so%20the%20router%20is%20the%20same.%20All%20services%20that%20use%20location%20are%20affected%2C%20including%20maps%2C%20weather%2C%20and%20Find%20My%20Device.%20Third%20party%20services%20are%20also%20affected%3A%20if%20I%20go%20to%20maps.google.com%20it%20will%20also%20show%20my%20old%20house%20and%20says%20that%20location%20is%20%22from%20your%20device.%22%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20convinced%20this%20is%20because%20somewhere%20that%20location%20is%20tied%20to%20my%20router's%20MAC%20address%20(or%20possibly%20my%20SSID).%20I've%20read%20that%20Windows%20always%20uses%20your%20public%20IP%20for%20location%20(which%20is%20obviously%20not%20true)%20and%20that%20it%20uses%20adjacent%20WiFi%20SSIDs%20for%20location%20(which%20must%20also%20not%20be%20true%2C%20since%20my%20whole%20neighborhood%20didn't%20move%20with%20me%20and%20buy%20houses%20in%20the%20same%20relative%20locations).%20I've%20set%20default%20location%20to%20my%20new%20house%20in%20the%20maps%20app%2C%20but%20it%20still%20goes%20straight%20to%20my%20old%20house%2C%20600%20miles%20away.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20seen%20other%20people%20with%20this%20issue%20who%20moved%20across%20town%20and%20kept%20their%20ISP%2C%20and%20they%20haven't%20found%20resolution%2C%20either.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20reported%20this%20as%20a%20bug%20through%20the%20Feedback%20tool.%20I%20haven't%20heard%20anything%20back.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESomeone%20in%20another%20forum%20for%20Chromebook%20devices%20said%20they%20had%20the%20same%20issue%2C%20but%20hoped%20it%20would%20eventually%20resolve%20because%20the%20Google%20street%20view%20cars%20also%20log%20WiFi%20networks%20(Google%20goes%20around%20wardriving%3F)%20and%20eventually%20they'd%20be%20found.%20I%20don't%20know%20if%20that's%20true%20or%20not%2C%20but%20it's%20pretty%20nonsensical.%20Do%20we%20really%20have%20to%20wait%20months%20or%20years%20after%20moving%20house%20for%20this%20to%20update%3F%20There's%20a%20ten%20year%20old%20subdivision%20not%20far%20from%20me%20that%20street%20view%20hasn't%20made%20it%20to%20yet.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20the%20meantime%2C%20all%20location-based%20services%20on%20our%20Windows%20devices%2C%20including%20Find%20My%20Device%2C%20are%20beyond%20useless.%20God%20forbid%20I%20did%20lose%20my%20laptop%3B%20if%20a%20neighbor%20had%20it%2C%20it%20would%20still%20see%20my%20WiFi%20and%20report%20it%20was%20600%20miles%20away.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2783615%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Efind%20my%20device%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EGPS%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ELocation%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor

We moved a year ago to new state 600 miles away, but all our Windows 10 and 11 devices continue to report our old house as our location. We have a new ISP and a wildly different public IP, so Windows is not pulling it from that. We have a new cable modem with the new ISP, but kept our mesh system, so the router is the same. All services that use location are affected, including maps, weather, and Find My Device. Third party services are also affected: if I go to maps.google.com it will also show my old house and says that location is "from your device."

 

I'm convinced this is because somewhere that location is tied to my router's MAC address (or possibly my SSID). I've read that Windows always uses your public IP for location (which is obviously not true) and that it uses adjacent WiFi SSIDs for location (which must also not be true, since my whole neighborhood didn't move with me and buy houses in the same relative locations). I've set default location to my new house in the maps app, but it still goes straight to my old house, 600 miles away.

 

I've seen other people with this issue who moved across town and kept their ISP, and they haven't found resolution, either.

 

I've reported this as a bug through the Feedback tool. I haven't heard anything back.

 

Someone in another forum for Chromebook devices said they had the same issue, but hoped it would eventually resolve because the Google street view cars also log WiFi networks (Google goes around wardriving?) and eventually they'd be found. I don't know if that's true or not, but it's pretty nonsensical. Do we really have to wait months or years after moving house for this to update? There's a ten year old subdivision not far from me that street view hasn't made it to yet.

 

In the meantime, all location-based services on our Windows devices, including Find My Device, are beyond useless. God forbid I did lose my laptop; if a neighbor had it, it would still see my WiFi and report it was 600 miles away.

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