Windows 11 Update still says PC does not meet requirements after issues fixed

Copper Contributor

Windows 11 update told the PC does not meet the requirements (TSM and EUFI).

After fixing this issues in the BIOS and running the health check, it is all ok.

When I open Settings -> Update & Security, there is still a red cross.

Reboot didn't help.

Looks to me a bug in the Windows Update that some flag is not cleared after fixing the issues.

 

Rene_Balvert_0-1633000068096.png

 

Rene_Balvert_1-1633000099126.png

 

 

44 Replies

@Rene_Balvert  Im also having same problem, i have AMD Ryzen 7 5800X, RTX 3070, 32GB RAM, 1TB nvme ssd.

 

@Rene_Balvert

I "synchronized your clock" as shown in the picture. That instantly changed my windows update to recognize that i met the requirements for the Windows 11 update. My issue occurred after updating my bios for TPM 2.0 in order to meet all the requirements for Windows 11. Hope that helps anyone that needs it, please let me know if it worked for anyone else.

Vazrik_0-1642815857036.png

 


 

@Vazrik This did not work for me. Dell Precision 5520; PC Health check Pass; Windows 11 update Fail after time sync;

 

rnwtenor_0-1643230082938.png

rnwtenor_1-1643230214672.png

 

I had the same problem. If your PC meets the requirements for Windows 11, you can use the Windows 11 Installation Assistant tool instead.

 

Just head over to the Windows 11 ISO download page and download it. I did it today and it works fine without any issues. 

Bgoodman87_0-1643597616191.png

https://www.microsoft.com/en-us/software-download/windows11?ranMID=24542&ranEAID=kXQk6*ivFEQ&ranSite... 

 

Funny because I have the same issue,

 

32 core AMD Threadripper 64GB of memory 8TB of storage and an Nvidia GTX 1050Ti video card. All well beyond what is needed to run Windows 11 yet it says that my computer doesn't meet the minimums.

 

 

Thank you, I cannot believe that I had to search all the way down in a thread like this to find the solution.

Try using the install directly from Microsoft's website.

The thread above helped me find this. Seems to be an issue with 'Windows Update'

Link: https://www.microsoft.com/en-us/software-download/windows11?ranMID=24542&ranEAID=nOD/rLJHOac&ranSite...

@Bgoodman87, this worked for me. I disabled my 'data' or 'D' drive in the bios first, so I did not lose any of that information. I then burned the ISO that I downloaded from the Windows 11 site to a USB drive and did a complete reformat and install following the Windows 11 install.

Note: My Dell Precision 5520 did not run well during the 'insiders beta program release,' but it runs better than with windows 10 with the official release. The only issue is the battery life is halved in Win11 and it does not look like Dell is going to support Win11 on this machine with updated drivers. I will say that WSL2, VSCode and GPU passthrough work very well now.

I am having the opposite issue. Even though my PC meets or exceeds everything Microsoft has listed, the health checker still says it does not meet requirements! It is frustrating beyond belief.

⦁ Requirements:
1. Processor 1 gigahertz (GHz) or faster with 2 or more cores on a compatible 64-bit processor or System on a Chip (SoC).
2. RAM 4 gigabyte (GB).
3. Storage 64 GB or larger storage device Note: See below under “More information on storage space to keep Windows 11 up-to-date” for more details.
4. System firmware UEFI, Secure Boot capable. Check here for information on how your PC might be able to meet this requirement.
5. TPM Trusted Platform Module (TPM) version 2.0. Check here for instructions on how your PC might be enabled to meet this requirement.
6. Graphics card Compatible with DirectX 12 or later with WDDM 2.0 driver.
7. Display High definition (720p) display that is greater than 9” diagonally, 8 bits per color channel.
⦁ My system meets or exceeds ALL of these requirements:
1. All required Windows Updates done
2. AMD Ryzen 7 2700x (on approved list)
3. 32GB RAM
4. 321GB free in 1TB nvme drive
5. UEFI boot enabled
6. TPM 2.0 enabled and active per tpm.msc (also enabled in BIOS). Status: 'The TPM is ready for use'
7. AMD Radeon RX-580 w/ 17'' Asus 1080p monitor
8. DirectX 12 with WDDM 2.7
9. Signed into Microsoft Account when running PC Health Checker

Update: My dell 5520 and WSL2 with GPU passthrough still runs better on windows 11 than it did on windows 10.  I have identified several unconfirmed shortcomings: 1) it does not appear that the Open Hardware Monitor tool can get accurate information from the CPU, GPU etc, particularly with temperatures.  2) The computer is unbale to enter sleep or hibernation - it will drain the battery if not shut down.  3) The battery drivers do not appear to work with windows 11.  All in all, it appears that with some driver updates for cpu, gpu and batter, the machine could operate fine with Windows 11.  Of note, could it be that the Win11 compatibility checker lies with the drivers for, or how the checker reads the CPU configuration?

@rnwtenor 

Success at last! I ran this command from the command prompt to update the compatibility checker:

%windir%\system32\compattelrunner.exe

 

Then I downloaded and ran the latest version of WindowsPCHealthCheckSetup. It finally told me what I already knew - that my PC was Windows 11 ready.

 

Microsoft can definitely be a bit frustrating :).

@gausdahlhotmailcom 

 

This did not work for me. Tried the clock sync and running %windir%\system32\compattelrunner.exe 

 

still red X. attempting the manual installer now. 

yep, restarting compattelrunner.exe worked, Microsoft doing a real bad job with windows

@KarlHoffman 

Yeah - In my humble opinion, Microsoft is often not clear, or things are not always as they describe\work as they should. But that's one of the reasons we have forums, right? :)

@gausdahlhotmailcom thank! thats it! But you forgot about one moment. You must execute this as administrator!

True - but that is a given. Only administrators would be performing such an activity, and I don't know anyone logging into their own PC that does not use an admin account - except kids or someone else who would not be upgrading the OS. Also, it would say, 'you must run this as an administrator'. I assume some level of intelligence out there :).