Oct 17 2021 08:56 AM
Oct 17 2021 08:56 AM
I have been trying to install Windows 11 since October 5th and I continue to get the following sequence of events.
I am using the Microsoft Installation Application to install a clean install of Windows 10. Everything goes fine until it gets to 85% on the installation then the 30-minute timer pops up and gives the choice to Restore Now or Wait. (I have done both ways). Once the computer reboots, almost immediately the BSOD pops up stating the there was a problem and it was reset back to original settings. The Error message states "UNEXPECTED_KERNEL_MODE_TRAP" and goes back to the latest version of Windows 10.
I did some research and found that the error indicated that the problem could possibly be a Driver Issue. So checked with Windows Update and did all the updates I could find for my computer. I then went to HP and checked for any and all updates there. Finally went to AMD and updated again everything I could find to update. But even after doing all that I continue to get the same error and same results every time.
Also under the Insider Program, I ran this computer on all the versions of Windows 11 preview under the DEV chain and had no problems until the last update, I believe it was the 471 version. Once that version dropped I was unable to update this computer to that version and never was able to get past the next to last version. Sorry can't remember which one it was, 374 I think.
Is there anything I can do to get to update my computer to Windows 11? I have tried everything that I could find by searching but to no avail. I have done the SFC, DISM, CHKDSK, etc. Is there a problem with updating my brand/version computer? Will there be a different update for this type of problem?
Here is my computer specs: HP 14 inch Laptop PC 14-f1000 (2L1BOAV) Product number - 3D3F1UA#ABA, 8 Gig DD4 Memory, 256g SSD.
Thanks for any help.
Oct 17 2021 09:25 AM
Oct 17 2021 10:59 AM
Oct 18 2021 08:57 AM
Oct 18 2021 11:33 AM
Oct 19 2021 09:28 AM
Oct 23 2021 05:25 AM
@Reza_Ameri I did finally get Windows 11 installed. I guess the latest build was what made the difference, 20000.258. When that particular build finally came out, the installation via Windows Update finally allowed my laptop to receive the update. But when I rebooted I did get the Green Screen of Death and was stuck in a Boot Loop.
I ended up having to create a bootable USB drive with the correct ISO from Microsoft and did a clean install. And now it is working Great.
Oct 23 2021 09:33 AM
Oct 23 2021 10:36 AM
Oct 24 2021 08:36 AM