Windows 11 Insider Preview 22581.1 (ni_release) Movies And Videos Problem

New Contributor

Hello I was wondering if someone else has this issues where any video or movie playin after update windows 11 Insider Preview 22581.1 (ni_release) started happen.


My case it shows in all the streaming apps like Netflix, Amazon video but also happens when i play any video file regardless of the format, it shows as if the drivers were not working properly which i updated to the latest version from the nsider update Window and also from the official AMD software but its still doing it.

 I attach a sample image of what happens whenever I open this apps  and the DxDiag info on my system fi its of any help.


If there is a way to fix this I'd appreciate the assistance



System details

Operating System: Windows 11 Pro 64-bit (10.0, Build 22581) (22581.ni_release.220318-1623)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B450 AORUS ELITE V2
BIOS: F64a (type: UEFI)
Processor: AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
Memory: 32768MB RAM
Available OS Memory: 32692MB RAM
Page File: 10621MB used, 26934MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.3.5


Graphics details on DxDiag--------------


Card name: Radeon RX 590 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67DF)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_95871682&REV_E1
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24517 MB
Dedicated Memory: 8170 MB
Shared Memory: 16346 MB
Current Mode: 2560 x 1440 (32 bit) (75Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.149414,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: LG FULL HD
Monitor Id: GSM5B55
Native Mode: 1920 x 1080(p) (74.973Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\u0377867.inf_amd64_755c7326c73377da\B377789\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0377867.inf_amd64_755c7326c73377da\B377789\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0377867.inf_amd64_755c7326c73377da\B377789\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0377867.inf_amd64_755c7326c73377da\B377789\amdxc64.dll
Driver File Version: 30.00.15019.1005 (English)
Driver Version: 30.0.15019.1005
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 3.0
Hardware Scheduling: DriverSupportState:AlwaysOff Enabled:False
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 21/03/2022 06:00:00 p. m., 1817120 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-249F-11CF-DF76-2C8F4EC2D335}
Vendor ID: 0x1002
Device ID: 0x67DF
SubSys ID: 0x95871682
Revision ID: 0x00E1
Driver Strong Name: oem65.inf:cb0ae414b21ea88d:ati2mtag_Polaris10:30.0.15019.1005:PCI\VEN_1002&DEV_67DF&REV_E1
Rank Of Driver: 00CF2000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {6719B6FB-5CAD-4ACB-B00A-F3BFDEC38727} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeHEVC_VLD_Main {EA72396A-67EC-4781-BEDE-56F498F04EF2} {C152CA8F-738C-461B-AD89-FC292CF8F162} {514A356C-7027-4AFF-8A60-AFD2C1F672F1} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD {CA15D19A-2B48-43D6-979E-7A6E9C802FF8} {7C74ADC6-E2BA-4ADE-86DE-30BEABB40CC1} DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {D1C20509-AE7B-4E72-AE3B-49F88D58992F} {103473E4-10EA-11DF-9A92-2BA055D89593} {84AD67F6-4C21-419A-9F0B-24F0578906C1} {725AD240-786C-471E-AD3C-38F739936517} {95664FF5-9E03-4C74-BB4F-9178D6035E58} DXVA2_ModeHEVC_VLD_Main10 {65D1FA41-58AF-453A-9CAB-5D981156DA9F} {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB} {C74A3FD0-D713-4581-A02E-8EDFB112ACE3} {603A4756-A864-4F91-BB62-2C935B7A1391} {C58B9A06-7E89-11E1-BB00-70B34824019B}
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported





3 Replies

Anybody else ahving this problem? any suggestiosn or fixes would be appreciated.


Update. Already did a clean isntall with the recent build, didnt work, still the same


Hello @William487 , 


i guess it's not relate to Windows. It's more like gpu or cable related problem. For more info

I have same issue wite the last update of the Insider version Build 22598.ni_release.220408-1503 in Netflix app and even game display are flikering, witch drive me nuts, tried to update driver couples of time and didnt works, need a clean new update version of Win 11