Feb 08 2024 04:15 PM - edited Feb 08 2024 04:21 PM
My computer simply won't update to the newest Windows 11 Insider Preview.
Device name: DESKTOP-O4BECGJ
Processor: AMD Ryzen 9 5980HX with Radeon Graphics 3.30 GHz
Installed RAM: 16.0 GB (15.4 GB usable)
Device ID: A51A9A96-3A94-4F0D-924D-4DD3F3645DE4
Product ID: 00342-20723-36114-AAOEM
System type: 64-bit operating system, x64-based processor
Pen and touch: No pen or touch input is available for this display
Edition: Windows 11 Home Insider Preview
Version: 23H2
Installed on: 2/8/2024
OS build: 26040.1000
Experience: Windows Feature Experience Pack 1000.26040.1000.0
Every time I go to install this update, my computer freezes at startup, then after many minutes of being frozen I will just get the Green Screen of Death that says ":( Your Windows Insider Build ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." Once the computer does restart, the update gets undone.
Another thing I'd like to add is I tried running the Windows Update troubleshooter and it says "An error occurred while troubleshooting: A problem is preventing the troubleshooter from starting. Troubleshooters have moved and this tool will be retired. Learn more."
Package ID: WindowsUpdateDiagnostic
Path: Unknown
Error code: 0x803C010A
Source: Engine
User: DESKTOP-O4BECGJ\maste
Context: Elevated
Feb 11 2024 01:04 AM
Feb 11 2024 03:53 AM - edited Feb 11 2024 03:54 AM
Same here! Can't update to this build cuz of this error: 0xc1900101
In my case there is no green screen or error messages. I just see the logo of ASUS (my motherboard manufacturer), as well as the update indicator frozen. After 10 minutes, I've decided to turn off the computer that, after two attempt it automatically restore preview version.
Feb 11 2024 06:17 AM
@masterOmuppets32285 Same here...
Feb 11 2024 07:34 AM
No solution yet. Need to add that the download and install took forever. (1-2 hours)
that, already made me very suspicious. All my drivers are updated, and I disconnected my USB back up drive (which was suggested by Microsoft.
I had prior problems with update installs, but they would always work on the 2. try.
My PC is a Dell Precision 3630 Tower with a I7 gen 8.
Current build 23630
Feb 11 2024 08:41 AM
Feb 11 2024 12:00 PM
Feb 11 2024 12:53 PM
Feb 11 2024 01:54 PM
I must admit I don’t know what the ge-release stands for. I have made 5 or 6 attempts to load the install update Windows 11 Insider Preview 10.0.26052.1100 (ge_release).
Now after reading other posts, I realized that the upgrade started freezing at the first pass off from bios to windows also and then it would freeze with about a quarter of the rotating circle still on the screen. After I would shut down the computer with a hard shut down, I was now getting the install procedure starting but not too far before going to the freezing up stage again. After upgrading some video drivers and software drivers, on 3 more attempts I was getting 68% the computer setting up windows then then it would freeze. After a hard restart on the computer myself it removed all new files and in Windows Update it comes up with - Install error - 0xc1900101 every time.
New today 2024-02-11
Under Windows Update and it says;
The Tab Below says:
The difference is it doesn’t say retry and there is a new
I am reluctant to try again but I will probably give it another go this afternoon and will post my results then.
I noticed others have posted their Device Specifications so I have added in mine in case it is helpful.
Device name
Processor 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz 3.60 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Device ID 077DCDD8-4ED5-4E3B-AAAF-B45BAB271399
Product ID 00330-50000-00000-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and single touch support
Feb 11 2024 02:03 PM
New today 2024-02-11
Under Windows Update and it says;
The Tab Below says:
The difference is it doesn’t say retry and there is a new
I will probably give it another go this afternoon and will post my results then.I must admit I don’t know what the ge-release stands for. I have made 5 or 6 attempts to load the install update Windows 11 Insider Preview 10.0.26052.1100 (ge_release).
Now after reading other posts, I realized that the upgrade started freezing at the first pass off from bios to windows also and then it would freeze with about a quarter of the rotating circle still on the screen. After I would shut down the computer with a hard shut down, I was now getting the install procedure starting but not too far before going to the freezing up stage again. After upgrading some video drivers and software drivers, on 3 more attempts I was getting 68% the computer setting up windows then then it would freeze. After a hard restart on the computer myself it removed all new files and in Windows Update it comes up with - Install error - 0xc1900101 every time.
I noticed others have posted their Device Specifications so I have added in mine in case it is helpful.
Device name
Processor 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz 3.60 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Device ID 077DCDD8-4ED5-4E3B-AAAF-B45BAB271399
Product ID 00330-50000-00000-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and single touch support
Feb 11 2024 02:30 PM
@Hannu_Viinikainen the link you provided for the power shell is only good for windows 10
Feb 11 2024 03:06 PM
Feb 11 2024 06:57 PM
Feb 12 2024 05:51 AM
Feb 12 2024 06:42 AM
Feb 12 2024 08:02 AM
I have had an issue with Windows 11 Pro clean install from the Media Creation Tool installing corrupt files. There is no message saying corrupt files have been installed, but when I run "sfc /scannow" it finds the corrupt files and fixes them. I reported this is over 2 months ago, but nothing has been fixed. Every time I do a clean install, I have to run sfc to get rid of the corrupt files. Once sfc fixes the corrupt files, I can go to the Dev channel with no problem. So, this morning I decided I would migrate from Broad to Dev without running sfc first. Well, the update to Dev failed with some error code I cannot remember, sorry. The message said wait a while and then try again which I did. The second time the update worked fine. Then when I ran sfc, it found no errors.
What bothers me about this whole issue is anyone not knowing about Windows 11 clean-install installing corrupt files will not get a warning message. I have no idea what these corrupt files are. Don't get me started on OneDrive. lol
Feb 12 2024 09:10 AM
The problem is not limited to Ryzen processors, I use an 8th Gen I7 and cannot update.
I have no crash or green screen, just at the final boot i get a message that windows is undoing all changes and finally boots back up in the old version.
I decided, after many tries to wait for big Brother to fix this.
Feb 12 2024 08:20 PM
Feb 12 2024 08:20 PM
Same problem for me, AMD 5600x. 48 gig ram. GTX 1080 TI, Samsung 990 pro.
Goes threw the entire install then rolls back on rebooting.
Ran all the system repairs ect, same result on second try.
Feb 13 2024 04:05 AM
Feb 13 2024 10:00 AM