Windows 11 beta on Surface Book 3 09 Aug: cannot switch on cameras and Windows Hello stopped working

%3CLINGO-SUB%20id%3D%22lingo-sub-2629825%22%20slang%3D%22en-US%22%3EWindows%2011%20beta%20on%20Surface%20Book%203%2009%20Aug%3A%20cannot%20switch%20on%20cameras%20and%20Windows%20Hello%20stopped%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2629825%22%20slang%3D%22en-US%22%3E%3CP%3EWindows%2011%20beta%20(fully%20updated)%20on%20Surface%20Book%203%2009%20Aug%3A%20cannot%20switch%20on%20cameras%20and%20Windows%20Hello%20stopped%20working.%3C%2FP%3E%3CP%3ETried%20everything%20related%20to%20devices%2C%20drivers%2C%20services%2C%20group%20policies%2C%20registry%2C%20settings%20-%20nothing%20works%20and%20my%20camera%20app%20gives%20me%20a%20black%20screen.%26nbsp%3B%20Tried%20troubleshooting%20and%20on-line%20%22get%20help%22%20without%20success.%3C%2FP%3E%3CP%3EAny%20suggestions%20would%20be%20highly%20appreciated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2657288%22%20slang%3D%22en-US%22%3ERe%3A%20Windows%2011%20beta%20on%20Surface%20Book%203%2009%20Aug%3A%20cannot%20switch%20on%20cameras%20and%20Windows%20Hello%20stopped%20wor%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2657288%22%20slang%3D%22en-US%22%3EI%20uninstalled%20Bitdefender%20entirely%20and%20that%20resolved%20the%20problem.%3C%2FLINGO-BODY%3E
New Contributor

Windows 11 beta (fully updated) on Surface Book 3 09 Aug: cannot switch on cameras and Windows Hello stopped working.

Tried everything related to devices, drivers, services, group policies, registry, settings - nothing works and my camera app gives me a black screen.  Tried troubleshooting and on-line "get help" without success.

Any suggestions would be highly appreciated.

 

 

1 Reply
I uninstalled Bitdefender entirely and that resolved the problem.