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Jun 05 2024, 07:30 AM - 11:30 AM (PDT)
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Windows 10 Update and Activation

Brass Contributor

Last year in April or May I encountered Windows Update problem and noted that there were some components missing or corrupted through DSIM and SFC SCAN. Microsoft team conducted repair works but not perfectly resolved even Feature update to Windows 10, version 21H1 successfully installed on ‎07/‎03/‎2021 as stated in Update history. In last April, I faced another problem Windows Activation in the course of repair works. I have sent many feedback, but no improvement till now. I really want to know whether the repair work is still workable or not.

55 Replies

@Reza_Ameri I went back office and restart my PC. Start >Right click, select Windows PowerShell (Admin), run DISM ScanHealth command, halted at 36.9%, Error: 2 with a message "The system cannot find the file specified." CSB.log, Checking System Update Readiness: Operation result: 0x80070002, Total Detected Corruption: 8, where CBS Manifest Corruption: 3 and CBS Metadata Corruption: 5. Do I need to boot from the USB and to retry Startup Repair?

From what you explained, I believe you will need to boot from the USB and install the Windows.

@Reza_Ameri My home PC, Professional Edition resumed normal without reinstallation.

 

Moreover, my office PC, Enterprise Edition could not be reinstalled by myself as explained earlier. Hopefully, Windows Insider Build is able to find a viable solution. If worse come to worst, I can accept Windows Re-installation by Microsoft technical team with prior notice for back-up files.

Try boot with the Windows 10 installer and load into the recovery environment and then open the Command prompt and type the following command:

sfc /scannow

Press enter and let it runs.

@Reza_Ameri Presently, I have the Windows Installer, Chinese Version in my USB. Do I need to reload the Windows Installer in English Version?

 

Secondly, how can I load into the recovery environment? Any specific menu item I can select? Let me make sure the above before Act.

 

Thank you in advance.

Earlier, I shared a screenshot about running the repair and you shared it is showing a error.
In the menu you may select the Advance option.
First , try the version you already have and if it failed , then go for the English version.

@Reza_Ameri Yesterday, I tried the present Chinese Version, but failed. I shall go for the English Version later and then advise you of the outcome.

@Reza_Ameri I boot with the Windows 10 installer, English version and open the Advanced Option as follows: Which one is recovery environment for loading?

 

Bearing in mind that my PC Windows 10 is Enterprise Edition and the Windows 10 Installer Professional Edition. Kindly advise me further.

 

Advanced OptionsAdvanced Options

This is the Recovery Environment and you have to click on the Command Prompt and then type the command I mentioned earlier.

@Reza_Ameri I insert the Windows Installer and then select Start > Settings > Update & security > Recovery > under Advanced Startup, click Restart now. In the Advanced Option, I select Command Prompt and type SFC /Scannow. The message is that Windows Resource Protection could not perform the requested operation.

 

Do I miss any step?

 

Command Prompt: SFC ScanCommand Prompt: SFC Scan

Try the following commands:

DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

@Reza_Ameri I open Windows PowerShell and type DISM /Online /Cleanup-Image /CheckHealth, the message is "The component store is repairable. The operation completed successfully. Type DISM /Online /Cleanup-Image /ScanHealth, the operation halted at 4.9%, Error:3017, the message is "The requested operation failed. A system reboot is required to roll back changes made." Then, type DISM /Online /Cleanup-Image /RestoreHealth, halted at 23.4%, Error 2, with the message "The system cannot find the file specified.

 

2021-06-06 21:17:00, Error DISM DISM Package Manager: PID=7892 TID=7924 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80070002)

2021-06-06 21:17:00, Error DISM DISM Package Manager: PID=7892 TID=7924 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x80070002)
2021-06-06 21:17:00, Error DISM DISM Package Manager: PID=7892 TID=7924 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x80070002)
2021-06-06 21:17:00, Error DISM DISM Package Manager: PID=7892 TID=7924 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80070002)

2021-06-06 21:17:00, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80070002

@Reza_Ameri I found some information from CSB.log and see whether it is useful or not:

2021-06-06 21:16:59, Error CSI 00000183@2021/6/6:13:16:59.092 (F) onecore\base\wcp\sil\ntsystem.cpp(5363): Error STATUS_OBJECT_NAME_NOT_FOUND

2021-06-06 21:17:00, Error CSI 00000184 (F) STATUS_OBJECT_NAME_NOT_FOUND #194365#

2021-06-06 21:17:00, Error CSI 00000185@2021/6/6:13:17:00.210 (F) onecore\base\wcp\sil\ntsystem.cpp(5363): Error STATUS_OBJECT_NAME_NOT_FOUND

2021-06-06 21:17:00, Error CSI 00000186 (F) STATUS_OBJECT_NAME_NOT_FOUND #194364#

2021-06-06 21:17:00, Error CSI 00000187 (F) STATUS_OBJECT_NAME_NOT_FOUND #194363#
2021-06-06 21:17:00, Error CSI 00000188 (F) STATUS_OBJECT_NAME_NOT_FOUND #194362#

2021-06-06 21:17:00, Error CSI 0000018a (F) STATUS_OBJECT_NAME_NOT_FOUND #150#
2021-06-06 21:17:00, Error CSI 0000018b (F) HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) #149#
2021-06-06 21:17:00, Error CBS Rept: Failed to call CSI detect. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2021-06-06 21:17:00, Info CBS Summary:

Operation: Detect and Repair

Operation result: 0x80070002

Last Successful Step: CBS store detection completes.

Total Detected Corruption: 8

  CBS Manifest Corruption: 3

  CBS Metadata Corruption: 5

2021-06-06 21:17:00, Error CBS Session: 30890710_333023354 failed to perform store corruption detect and repair operation. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2021-06-06 21:19:01, Info CSI 0000018c Direct SIL provider: Number of files opened: 1532.

Thank you for sharing, try run the following command:

chkdsk /f

From what you shared, I believe your system is damaged and you have to reinstall it.

@Reza_Ameri I open Windows PowerShell (Admin) and type chkdsk /f. Restart my PC and note a message that scanning and repairing 100% complete, but I don't see any report or where I can find it out. I repeat chkdsk without /f, and attach the report as shown on the photo and note a message "Windows has scanned the file system and found no problems. No further action is required.

 

CHKDSK Read-only ModeCHKDSK Read-only Mode

It seems like it is okay and your Windows is corrupted and you have to reinstall it.