Windows 10 Insider Preview 18312.1001 (rs_prerelease) keyboard and mouse issue

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New Contributor

Hi mates,

after the installation of this build, I have issues with keyboard and mouse: the system doesn't detect them anymore, so I am stuck in the login page without the possibilty of typing.

I solved this issue using TeamViewer to access the keyboard using another terminal and rolling back to the previous build.

Someone else had this problem ?

Thanks for the attention.

1 Reply

Yes, I'm facing more or less a similar problem. After installation of 18312 my PC (Windows) stops at the welcomescreen. At that moment I normally press the space bar to come into the sign-in screen. No reaction, tried other keyboard (also wired) and another mouse. Went back due to a backup. Everything works fine but build 18312 is auto downloaded and installed: same problem. Tried everything with a bootable USB for troubleshooting/repair> No succus until now, machine is down