Weird - After update Mouse and Keyboard (even wired) no longer work

[StephenES]

Device: Windows Surface Studio 2

BETA Build from this week

Attached Bluetooth Devices:
- Logitech Ergo Mouse
- MS Pen (the flat black one, not the round one)
- MS Dial
- XBOX Controller
- MS Ergonomic Keyboard
- Surface Phone

Ok, so Windows 11 popped up as an update the other day. I am already running it on my Surface Book 3 so I figured I would try it there as well since things have been pretty flawless on the SB3.

So...the good news.

- Everything works so long as I don't want to use my keyboard, mouse - even when plugged into the USB on a wired connection - tested both Mouse and Keyboard. To make things worse, even the keyboard accessibility doesn't work.

If I use SplashTop to connect to my machines, and on a different machine terminaled to the Studio 2 and I was able to use the mouse and kayboard as it drives from the remote connection.

Has anyone seen anything like this?

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In the Event Viewer I do see the following:

SurfaceSerialHubDriver - Event ID 15

Thanks in advance

[#2]

I'm having the same thing.

[#3]

Check for Windows Update and see if there are any pending updates?
Open start and search for feedback and open the Feedback Hub app and report this issue.

[#4]

It was fixed after update to newest build.

[#5]

Thank you for the update and glad the problem have been fixed.

[#6]

SAME PROBLEM FACING IS THERE ANY SOLUTION PLEASE REPLY.

[#7]

As it has been mentioned, the latest update solved the issue.
Firstly, try run Windows Update and download and install all updates and if problem persists, let us know.