Virus and threat protection is off

%3CLINGO-SUB%20id%3D%22lingo-sub-2681317%22%20slang%3D%22en-US%22%3EVirus%20and%20threat%20protection%20is%20off%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2681317%22%20slang%3D%22en-US%22%3E%3CP%3EBackground%3A%3C%2FP%3E%3CP%3ESo%2C%20I%20was%20drinking%20coffee%20with%20my%20girlfriend%20when%20my%20computer%20screen%20suddenly%20turned%20on%20(it%20turns%20off%20after%2010mins)%2C%20so%20I%20immediately%20noticed%20it%2C%20and%20I%20saw%20my%20mouse%20moving%20on%20my%20screen%2C%20it%20opened%20up%20google%20chrome%2C%20and%20went%20straight%20to%20my%20settings%2C%20into%20the%20password%20section.%20By%20this%20time%20I%20had%20immediately%20removed%20my%20computer%20from%20the%20internet.%20I%20think%20I%20might%20have%20a%20virus%2C%20so%20I%20tried%20to%20open%20Microsoft%20virus%20and%20threat%20protection%20to%20do%20a%20complete%20scan%2C%20but%20I%20cant%20open%20it%20because%20it%20says%20%22Your%20IT%20administrator%20has%20limiter%20access%20to%20some%20areas%20of%20this%20app%22%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20then%20contacted%20the%20support%20team%2C%20ticket%20no%26nbsp%3B1027235118%2C%20who%20provided%20me%20with%20this%20to%20give%20feedback%20on.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Visitor

Background:

So, I was drinking coffee with my girlfriend when my computer screen suddenly turned on (it turns off after 10mins), so I immediately noticed it, and I saw my mouse moving on my screen, it opened up google chrome, and went straight to my settings, into the password section. By this time I had immediately removed my computer from the internet. I think I might have a virus, so I tried to open Microsoft virus and threat protection to do a complete scan, but I cant open it because it says "Your IT administrator has limiter access to some areas of this app"

 

I then contacted the support team, ticket no 1027235118, who provided me with this to give feedback on.

0 Replies