Virus and threat protection is off

Copper Contributor

Background:

So, I was drinking coffee with my girlfriend when my computer screen suddenly turned on (it turns off after 10mins), so I immediately noticed it, and I saw my mouse moving on my screen, it opened up google chrome, and went straight to my settings, into the password section. By this time I had immediately removed my computer from the internet. I think I might have a virus, so I tried to open Microsoft virus and threat protection to do a complete scan, but I cant open it because it says "Your IT administrator has limiter access to some areas of this app"

 

I then contacted the support team, ticket no 1027235118, who provided me with this to give feedback on.

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