Update is not happening

Copper Contributor

Trying to update the Windows 11 update but installation does not complete continuously failing and giving an error code Cumulative Update for Windows 11 Insider Preview (10.0.26120.1542) (KB5041872) 

 

And its giving the error of Install error - 0x8007371b

5 Replies

Same here... joining to your post waiting for some answers... :unamused:

Go to Settings > System > Troubleshoot > Other troubleshooters.
Find Windows Update and click Run. Follow the instructions and see if it resolves the issue.

@Leviiop Already tried, the first thing I did.... No success... 

@judagrace28 

Reset Windows Update Components:

  1. Open Command Prompt as Administrator.
  2. Stop the Windows Update service: net stop wuauserv
  3. Delete the contents of C:\Windows\SoftwareDistribution and C:\Windows\System32\catroot2.
  4. Restart the Windows Update service: net start wuauserv

@LukeBrown Nope... need to stop Cryptographic service too to delete files, but anyway failed again... 

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