Update Error

%3CLINGO-SUB%20id%3D%22lingo-sub-144492%22%20slang%3D%22en-US%22%3EUpdate%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144492%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3BKeep%20getting%20this%20error%20message%20as%20I%20want%20to%20update%20my%20laptop.%20Please%20help.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EWindows%2010%20Insider%20Preview%2017025.1000%20(rs_prerelease)%20-%20Error%200x80096004%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-146512%22%20slang%3D%22en-US%22%3ERE%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-146512%22%20slang%3D%22en-US%22%3EThe%20solution%20here%20-%20%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Finsider%2Fforum%2Finsider_wintp-insider_update-insiderplat_pc%2Ferror-0x80096004-windows-10-insider-preview%2F7f2b1142-7b1c-4316-8864-c00c523396ac%3Fauth%3D1%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Finsider%2Fforum%2Finsider_wintp-insider_update-insiderplat_pc%2Ferror-0x80096004-windows-10-insider-preview%2F7f2b1142-7b1c-4316-8864-c00c523396ac%3Fauth%3D1%3C%2FA%3E%20-%20worked%20for%20me.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-146370%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-146370%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20getting%20the%20same%20error%20message.%20Please%20help%20!!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-146296%22%20slang%3D%22en-US%22%3ERE%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-146296%22%20slang%3D%22en-US%22%3EI%20have%20the%20similar%20problem%3A%20Windows%2010%20Insider%20Preview%2017074.1000%20(rs_prerelease)%20(15)%20%C3%9Altimo%20error%20de%20intento%20de%20instalaci%C3%B3n%20en%20%E2%80%8E16%2F%E2%80%8E1%2F%E2%80%8E2018%20-%200xc190010%20I%20can%C2%B4t%20to%20installthis%20update.%20My%20laptop%20dell%20Inspiron%2017%20beging%20to%20install%20the%20update%20and%20when%20to%20go%20in%2066%25%20no%20restar%20more%20and%20I%20should%20to%20press%20the%20button%20power.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-146295%22%20slang%3D%22en-US%22%3ERE%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-146295%22%20slang%3D%22en-US%22%3EDitto.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-146280%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-146280%22%20slang%3D%22en-US%22%3ESame%20here%20%3A(%3C%2Fimg%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-145747%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-145747%22%20slang%3D%22en-US%22%3E%3CP%3EI%20also%20get%20this%20error%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-145740%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-145740%22%20slang%3D%22en-US%22%3E%3CP%3ESeems%20as%20though%20this%20is%20a%20known%20issue%20that%20will%20naturally%20resolve%20when%20they%20release%20a%20new%20build%20to%20the%20Slow%20ring%3A%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CEM%3E%22A%20bug%20has%20been%20discovered%20in%20the%20way%20we%20sign%20the%20files%20for%20builds%20delivered%20via%20flighting%20that%20which%20impacts%20all%20Insider%20Preview%20builds%20from%2017000%20through%2017046.%26nbsp%3B%26nbsp%3BAs%20such%2C%20any%20attempted%20installs%20of%20builds%20in%20this%20range%20will%20fail%20with%20the%20error%20code%20noted%20above.%26nbsp%3B%26nbsp%3BThere%20are%20no%20long-term%20issues%20created%20by%20this%20scenario.%26nbsp%3B%26nbsp%3BThe%20bug%20has%20been%20fixed%20and%20newer%20preview%20builds%20being%20tested%20internally%20are%20not%20affected.%22%3C%2FEM%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Finsider%2Fforum%2Finsider_wintp-insider_install-insiderplat_pc%2Finsider-preview-build-installs-fail-with-error%2Fd4334550-da6a-4f0f-b122-0fdfc8fa8dca%3Ftm%3D1512672525162%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Finsider%2Fforum%2Finsider_wintp-insider_install-insiderplat_pc%2Finsider-preview-build-installs-fail-with-error%2Fd4334550-da6a-4f0f-b122-0fdfc8fa8dca%3Ftm%3D1512672525162%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-145440%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-145440%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20here....%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-145001%22%20slang%3D%22en-US%22%3ERE%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-145001%22%20slang%3D%22en-US%22%3ESame%20here%20on%20my%20custom%20build.%20Clean%20install.%20Windows%2010%20Insider%20Preview%2017025.1000%20(rs_prerelease)%20-%20Error%200x80096004%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144982%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144982%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20getting%20this%20error%20as%20well.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3ELooking%20up%20error%200x80096004%2C%20it%20appears%20to%20be%26nbsp%3B%3CSPAN%20class%3D%22pln%22%3ETRUST_E_CERT_SIGNATURE%20aka%20%22%3C%2FSPAN%3E%3CSPAN%20class%3D%22com%22%3EThe%20signature%20of%20the%20certificate%20can%20not%20be%20verified%22.%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CSPAN%20class%3D%22com%22%3ESo%2C%20my%20%3CEM%3Eguess%3C%2FEM%3E%20is%20that%20this%20is%20an%20expired%20certificate%20somewhere%2C%20and%20that%20things%20will%20work%20once%20the%20cert%20is%20renewed.%20However%2C%20I%20believe%20Monday%20January%2015%20is%20Martin%20Luther%20King%20Day%2C%20so%20we%20might%20need%20to%20wait.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144977%22%20slang%3D%22en-US%22%3ERE%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144977%22%20slang%3D%22en-US%22%3ESame%20issue%20here.%20I'm%20on%20a%20gaming%20desktop%20running%20windows%2010%20pro%2064%20bit%2C%20version%201709%20build%2016299.192.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144955%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144955%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20here%3A%20Windows%2010%20Insider%20Preview%2017025.1000%20(rs_prerelease)%20%E2%80%93%20Fehler%200x80096004%3C%2FP%3E%0A%3CP%3ESurface%20Pro%204%2C%20German.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144954%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144954%22%20slang%3D%22en-US%22%3E%3CP%3EWindows%2010%20Insider%20Preview%2017025.1000%20(rs_prerelease)%20-%20Error%200x80096004%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144948%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144948%22%20slang%3D%22en-US%22%3E%3CP%3Esame%20here%20on%20my%20lenovo%20computer%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144903%22%20slang%3D%22en-US%22%3ERE%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144903%22%20slang%3D%22en-US%22%3ESame%20error%20here%20(Windows%2010%20Insider%20Preview%2017025.1000%20(rs_prerelease)%20-%20Error%200x80096004).%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144894%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144894%22%20slang%3D%22en-US%22%3E%3CP%3EBeen%20experiencing%20the%20same%20issue%20since%20January%2011.%3C%2FP%3E%0A%3CP%3EI'm%20running%20Windows%2010%20Education%20version%201709%20build%2016299.192%20on%20my%20Dell%20Inspiron%26nbsp%3B5448.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144883%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144883%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3ESame%20error%20here.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144881%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144881%22%20slang%3D%22en-US%22%3ESame%20here...%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144851%22%20slang%3D%22en-US%22%3ERE%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144851%22%20slang%3D%22en-US%22%3ESame%20here%20-%20Windows%2010%20Insider%20Preview%2017025.1000%20(rs_prerelease)%20-%20Error%200x80096004%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144799%22%20slang%3D%22en-US%22%3ERe%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144799%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20error%20here.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144771%22%20slang%3D%22en-US%22%3ERe%3A%20RE%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144771%22%20slang%3D%22en-US%22%3E%3CP%3EUnfortunately%20enough%20I%20am%20in%20the%20same%20boat.%3C%2FP%3E%0A%3CP%3ESuggestions%20anyone%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144765%22%20slang%3D%22en-US%22%3ERE%3A%20Update%20Error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144765%22%20slang%3D%22en-US%22%3EMe%20too!%20Please%20help%20both%20of%20us%20(and%20probably%20mant%20others).%3C%2FLINGO-BODY%3E
Highlighted
Occasional Visitor

 Keep getting this error message as I want to update my laptop. Please help.

 

Windows 10 Insider Preview 17025.1000 (rs_prerelease) - Error 0x80096004 

22 Replies
Highlighted
Me too! Please help both of us (and probably mant others).
Highlighted

Unfortunately enough I am in the same boat.

Suggestions anyone?

Highlighted

Same error here.

Highlighted
Same here - Windows 10 Insider Preview 17025.1000 (rs_prerelease) - Error 0x80096004
Highlighted
Same here...
Highlighted

Same error here.

Highlighted

Been experiencing the same issue since January 11.

I'm running Windows 10 Education version 1709 build 16299.192 on my Dell Inspiron 5448.

Highlighted
Same error here (Windows 10 Insider Preview 17025.1000 (rs_prerelease) - Error 0x80096004).
Highlighted

same here on my lenovo computer

Highlighted

Windows 10 Insider Preview 17025.1000 (rs_prerelease) - Error 0x80096004

Highlighted

Same here: Windows 10 Insider Preview 17025.1000 (rs_prerelease) – Fehler 0x80096004

Surface Pro 4, German.

Highlighted
Same issue here. I'm on a gaming desktop running windows 10 pro 64 bit, version 1709 build 16299.192.
Highlighted

I'm getting this error as well.

 

Looking up error 0x80096004, it appears to be TRUST_E_CERT_SIGNATURE aka "The signature of the certificate can not be verified".

 

So, my guess is that this is an expired certificate somewhere, and that things will work once the cert is renewed. However, I believe Monday January 15 is Martin Luther King Day, so we might need to wait.

Highlighted
Same here on my custom build. Clean install. Windows 10 Insider Preview 17025.1000 (rs_prerelease) - Error 0x80096004
Highlighted

Same here....

Highlighted

Seems as though this is a known issue that will naturally resolve when they release a new build to the Slow ring:

 

"A bug has been discovered in the way we sign the files for builds delivered via flighting that which impacts all Insider Preview builds from 17000 through 17046.  As such, any attempted installs of builds in this range will fail with the error code noted above.  There are no long-term issues created by this scenario.  The bug has been fixed and newer preview builds being tested internally are not affected."

 

https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install-insiderplat_pc/insid...

Highlighted

I also get this error

Highlighted
Same here :(
Highlighted
Ditto.