Tech Community Live: Windows edition
May 31 2023, 07:30 AM - 11:30 AM (PDT)
Microsoft Tech Community

Update Error

Occasional Visitor

Hi all, 

There are some issues with my update Win11. It keeps downloading around 8-10% and then failed. I have tried for several times but it keeps have an error 0x80076025. Moreover, i cannot restart of shutdown my computer, it keeps circling with "restarting" or "shutting down" word. One more thing that i have downloaded an ISO file for win11 but i cannot open it. I have asked support from Microsoft and they don't recommend this solution but i told me to remove insider program. Could somebody help me with these problems please? Thank you

1 Reply
Try running Windows Update troubleshooter.

Make sure you downloaded ISO file from official website: