Jul 07 2022 11:18 AM
Hi, I am seeming to run into a problem where I am unable to unenroll my device from the windows insider program. I am in the beta channel, and the slider is set to off. The option is greyed out, and I have tried a few things to help my case. I originally went to my windows account online and un-linked my account to the windows insider program and didn't see a noticeable change. I then tried the option which takes me to the reinstall windows page, and I chose the first option to reinstall windows while keeping my files. After this did not work, I attempted to try a solution I found on a windows forum, which involved going into the REGEDIT and changing certain values. After restarting, I seem to still be in the beta and the option is still greyed out. Today, I went to windows support, and they suggested opening a ticket here. Any help would be appreciated. I am on Windows Version 22H2 (OS Build 22622.290). Thanks
Jul 07 2022 12:54 PM - edited Jul 07 2022 12:59 PM
SolutionHi, unregistering from the Insider program will not remove the already installed version.
You tried to reinstall stable Windows, (but so that your personal files and applications remain) unfortunately, but only a clean installation of Windows in your case is possible (you need to mark NOTHING during installation, only so you can perform the reinstallation)
Jul 07 2022 01:01 PM
Jul 07 2022 12:54 PM - edited Jul 07 2022 12:59 PM
SolutionHi, unregistering from the Insider program will not remove the already installed version.
You tried to reinstall stable Windows, (but so that your personal files and applications remain) unfortunately, but only a clean installation of Windows in your case is possible (you need to mark NOTHING during installation, only so you can perform the reinstallation)