Unable to save Word documents after I make changes/edits

Copper Contributor

Recently Word will not allow me to save changes or edits I make to a document.  I receive an error message, "word cannot start the converter html32.cnv" and I have to go to the Task Manger to end the task/close the document.  Anybody else having this problem?  What can be done to correct this?  I am unable to make any changes to any work I currently have in progress.  I was told to expect an update in October which may address this problem, but I can not afford to wait that long.

0 Replies