System will not shut down

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Occasional Contributor

Windows 11 Pro 21H2 ( OS Build 22000.176) System refuses to shut down it just logs out then goes back to the login page. There was an error about iCUE by Corsair but I removed the driver and tried it again and it did the same thing. The only way I can get the pc to shut down is the command (shutdown /s) in an admin terminal

 

It worked on the last build but not this one 

5 Replies
I know it's not officially supported but it does have TPM2 and secure boot is on and it works but this is my setup

OS Name Microsoft Windows 11 Pro
Version 10.0.22000 Build 22000
OS Manufacturer Microsoft Corporation
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
System SKU To Be Filled By O.E.M.
Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P1.90, 3/11/2018
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASRock
BaseBoard Product Z87 Killer
guess I was wrong looks like TPM is reporting as not usable in my sysinfo

I AM HAVING A SHUT DOWN PROBLEM WITH MY OS WINDOWS10 21H1 VERSION. EVERY TIME I HAVE TO FORCE SHUT DOWN

The system updated today but still won't shut down
I'm now on version 21H2 (OS Build 22000.184)
I've been having the same issue until Microsoft fixes it try opening command prompt and use the command, ( shutdown /s ) this will shutdown your computer safely but they really need to fix this.