Sign in failed even the credentials are correct

[Mohammedop]

[#2]

As the prompt says, you need to sign wit Microsoft AAD account.

[#3]

Microsoft AAD, or Azure Active Directory (Azure AD), is a cloud-based identity and access management service provided by Microsoft. It is a core part of the Microsoft Azure ecosystem and plays a crucial role in managing users, devices, and applications within an organization.

[#4]

I don't think there's any difficulty in following the instructions.

[#5]

It seems a domain account. pls ask the system admin to unlock the device.

[#6]

System management won't unlock it for us so easily.