09-30-2017 05:49 PM
09-30-2017 05:49 PM
I'll be brief and fast.
I have a problem with our lovely Cortana!
She can't seem to hear me. She only says she can't hear me and redirects me to the sound troubleshooter, and when I say "hey conrtana" she pops up and disappears, like that! I have contacted MS support and they troubleshooted the microphone with me as well, and nothing wrong came up. Audio Drivers are fully updated and mic is functional. Tried every solution I could find on the internet to no avail. So I guess the problem lies with our lovely assistant.
I have Windows Build 16299.RS3_release 170922-1354 running Windows Education.
Also, since we are getting close to the release date of the Fall Update, I want to know if we in the Program get updated to the Official release or does something else happen?
Please help me out!
If you need any info, I will reply as soon as possible! Thank you!
10-06-2017 01:25 AM
10-09-2017 08:41 PM - edited 10-09-2017 08:49 PM
Same issue. After I try to use the mic, I also can't access Start. The Cortana UI keeps coming up with that tap to make sure Cortana can hear you. I have to kill the Search UI process in task manager to get access to start again.
Update: Apparently the speech recognition, text-to-speech and other things aren't installed. Looking at Region and Language settings, I clicked on options after clicking English (US) and found the spot to download the speech recognition features. Now it's working.
10-11-2017 04:36 PM
10-11-2017 04:38 PM
Hey! I was just checking something out. I ran a ccleaner and a Geny Utilities Registry analysis and cleaning and it broke Cortana. Don't no how or why.
10-11-2017 04:41 PM
I did try that too, but it failed. I'll try to reinstall the language pack.
The thing that happened was, I cleanned the System registry with CCleaner and Glary Utilities and Cortana broke. Something up with that.
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