Jul 12 2021 05:45 AM
i cant upgrade to windows 11 cos optional diagnostic is greyed out
Jul 12 2021 06:59 AM
Troubleshooting - Windows Insider Program | Microsoft Docs
Troubleshooting tips
https://docs.microsoft.com/en-us/windows-insider/troubleshooting
Jul 12 2021 12:37 PM - edited Jul 12 2021 12:38 PM
It happened to me as well but what I did was:
1. I went to the registry and navigate to "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection"
2. Then Deleted the Value "AllowTelemetry"
3. Then Restarted my Machine
4. From the Run Dialog box (Windows + R), type "Services.msc" to open the services
5. Search for "Connected User Experiences and Telemetry" and see if that service is running or not.
6. If it isn't then:
6.1. Right-click on it
6.2. Click on "Properties" from the contextual menu
6.3. And in the Dialog box, you should be in the "General" Tab, so look for "Startup type" Dropdown menu
6.4. Within the menu, select "Automatic"
6.5. Click on Apply then OK.
7. Restart the computer and go to the settings again, you should be able to activate your "Optional Diagnostic" from now.
Blessings
Apr 21 2023 08:56 AM
@Tsiriniaina Didn't work :( Still Grayed out