Nothing on my laptop works

Copper Contributor

Hello smart people of this community.

 

I have a problem. When I log in on my laptop, and enter the homescreen. The taskbar doesn’t work and neither does anything else.

 

the only working commands are:

ctrl+alt+delete

Windows key + R (only for 10 seconds, after that it resets)

 

does anyone know how I fix this issue?

3 Replies
Try performing Clean Boot and you may open msconfig from Windows Key+ R:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-...
And see if the problem persists?
If not, enable services one by one to see which one causing this problem.
Can you pls try performing repair upgrade using this community guide, see if it helps:

https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-repair-upgrade-in-windows-11/80...

Hello Kapil, I tried this but when I right click on the ISO File I do not get the option to MOUNT.  https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-repair-upgrade-in-windows-11/8099a5ae-8afc-406f-864d-8d13c3742d8d.

 

Can you please let me know how to continue?