Monitor won't sleep

%3CLINGO-SUB%20id%3D%22lingo-sub-1768012%22%20slang%3D%22en-US%22%3EMonitor%20won't%20sleep%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1768012%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20was%20reported%20on%20the%20Insider%20Feedback%20Hub%20about%203%20months%20ago%20when%20I%20downloaded%20release%2020161.%26nbsp%3B%20It%20has%20been%20subsequently%20reported%20a%20number%20of%20times%2C%20up%20to%20the%20latest%20build%2C%2020231%2C%20and%20still%20is%20exhibiting%20the%20same%20issue.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESomeone%20at%20MS%20left%20a%20message%20indicating%20that%20they%20were%20making%20some%20changes%20to%20this%20action%20and%20to%20change%20the%20PC%20Sleep%20option%20from%20%22never%22%20to%20just%20a%20long%20time.%26nbsp%3B%20This%20was%20done%20but%20has%20not%20corrected%20the%20problem.%26nbsp%3B%20I%20don't%20want%20to%20put%20my%20PC%20to%20sleep%2C%20as%20I%20frequently%20use%20TeamViewer%20to%20monitor%20my%20PC%20remotely.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20want%20to%20make%20sure%20that%20this%20is%20indeed%20a%20problem%20with%20the%20OS%20and%20not%20with%20the%20monitor%20before%20I%20have%20to%20go%20back%20and%20get%20it%20replaced%20on%20warranty.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20did%20work%20as%20it%20should%20before%20I%20downloaded%2020161.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20monitor%20is%20a%20Samsung%2032%22%20curved%20monitor%2C%20C32F391.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20assistance%20would%20be%20greatly%20appreciated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Edcollens%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1788223%22%20slang%3D%22en-US%22%3ERe%3A%20Monitor%20won't%20sleep%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1788223%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F827573%22%20target%3D%22_blank%22%3E%40dcollens%3C%2FA%3E%26nbsp%3BCan%20you%20tell%20me%20how%20you%20have%20your%20monitor%20and%20pc%20sleep%20settings%20configured%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E-Eddie%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1788373%22%20slang%3D%22en-US%22%3ERe%3A%20Monitor%20won't%20sleep%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1788373%22%20slang%3D%22en-US%22%3EI%20have%20monitor%20st%20to%20sleep%20at%2025%20minutes.%20PC%20to%20sleep%20at%2036%20hours.%3C%2FLINGO-BODY%3E
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New Contributor

This was reported on the Insider Feedback Hub about 3 months ago when I downloaded release 20161.  It has been subsequently reported a number of times, up to the latest build, 20231, and still is exhibiting the same issue.

 

Someone at MS left a message indicating that they were making some changes to this action and to change the PC Sleep option from "never" to just a long time.  This was done but has not corrected the problem.  I don't want to put my PC to sleep, as I frequently use TeamViewer to monitor my PC remotely.

 

I want to make sure that this is indeed a problem with the OS and not with the monitor before I have to go back and get it replaced on warranty.  

 

It did work as it should before I downloaded 20161.

 

My monitor is a Samsung 32" curved monitor, C32F391.

 

Any assistance would be greatly appreciated.

 

dcollens

4 Replies
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@dcollens Can you tell me how you have your monitor and pc sleep settings configured?

 

-Eddie

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I have monitor st to sleep at 25 minutes. PC to sleep at 36 hours.
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@dcollens Something doesn't sound right based on my understanding. I know there was an issue when the device was set to never. Can you please file a new feedback in Feedback Hub? Make sure to use the Power and Battery > Sleep category. Attach any screenshots of your settings as well. Once you have done that, please share the link with me and I'll see if I can get it in front of the right folks.

 

-Eddie

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@Eddie Leonard 

Input new feedback on the hub.  https://aka.ms/AAa0jnx

Thanks