Monitor won't sleep

[dcollens]

This was reported on the Insider Feedback Hub about 3 months ago when I downloaded release 20161.  It has been subsequently reported a number of times, up to the latest build, 20231, and still is exhibiting the same issue.

Someone at MS left a message indicating that they were making some changes to this action and to change the PC Sleep option from "never" to just a long time.  This was done but has not corrected the problem.  I don't want to put my PC to sleep, as I frequently use TeamViewer to monitor my PC remotely.

I want to make sure that this is indeed a problem with the OS and not with the monitor before I have to go back and get it replaced on warranty.  

It did work as it should before I downloaded 20161.

My monitor is a Samsung 32" curved monitor, C32F391.

Any assistance would be greatly appreciated.

dcollens

[#2]

@dcollens Can you tell me how you have your monitor and pc sleep settings configured?

-Eddie

[#3]

I have monitor st to sleep at 25 minutes. PC to sleep at 36 hours.

[#4]

@dcollens Something doesn't sound right based on my understanding. I know there was an issue when the device was set to never. Can you please file a new feedback in Feedback Hub? Make sure to use the Power and Battery > Sleep category. Attach any screenshots of your settings as well. Once you have done that, please share the link with me and I'll see if I can get it in front of the right folks.

-Eddie

[#5]

@Eddie Leonard 

Input new feedback on the hub.  https://aka.ms/AAa0jnx

Thanks

[#6]

@dcollens New link 

https://aka.ms/AAa5nuu

Power settings

Looks like I cannot save screenshot, and I couldn't see it in the Feedback Hub.  But it was sleep at 25 minutes and sleep at 45 hours.