loss of bluetooth

New Contributor

After upgrading to Windows 11, Bluetooth is no longer recognized.

The computer has built-in WiFi and Bluetooth.

WiFi is ok.

5 Replies

Hi @Philip_Nankin 

It seems that there is an issue with your Bluetooth device driver. Therefore, you need to run Windows Update to upgrade your existing driver.


Thanks. Done that, no change. 


Hi @Philip_Nankin ,

Please go through the below article as I found it useful for troubleshooting most common Bluetooth issues:


hi SalmanAhmed. Thanks for the advice.
Went through the process, Still no Bluetooth.
Probably no driver.
Resorting to a dongle. Works fine.
Thanks for your feedback, please do not hesitate to contact me for any further assistance.