Installing KB4552455 keeps looping between downloading and installing (0x8024200d)

%3CLINGO-SUB%20id%3D%22lingo-sub-1301185%22%20slang%3D%22en-US%22%3EInstalling%20KB4552455%20keeps%20looping%20between%20downloading%20and%20installing%20(0x8024200d)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1301185%22%20slang%3D%22en-US%22%3E%3CP%3EHey%20guys%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20on%20Windows%20build%2019041.1%20on%20the%20Slow%20Ring.%26nbsp%3B%20Windows%20Update%20is%20trying%20to%20install%20KB4552455%20but%20it%20keeps%20looping%20between%20downloading%20and%20installing%20but%20never%20completes.%26nbsp%3B%20When%20I%20look%20at%20the%20SoftwareDistribution%5CReportingEvents.log%20here's%20what%20I%20see....%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%7B53A9F827-822F-4922-917F-C0D916D4FE3C%7D%202020-04-10%2014%3A26%3A08%3A876-0500%201%20181%20%5BAGENT_INSTALLING_STARTED%5D%20101%20%7BE22D2087-FBB5-409B-8935-B688876D4B5D%7D%201%200%20MoUpdateOrchestrator%20Success%20Content%20Install%20Installation%20Started%3A%20Windows%20has%20started%20installing%20the%20following%20update%3A%202020-03%20Cumulative%20Update%20for%20Windows%2010%20Version%202004%20for%20x64-based%20Systems%20(KB4552455)%206cuXrn5h0E2fkzIL.3.2.1.0%3CBR%20%2F%3E%7BF90A43D2-EEF3-4FB0-83DB-326ABCDB2111%7D%202020-04-10%2014%3A27%3A04%3A670-0500%201%20182%20%5BAGENT_INSTALLING_FAILED%5D%20101%20%7BE22D2087-FBB5-409B-8935-B688876D4B5D%7D%201%208024200d%20MoUpdateOrchestrator%20Failure%20Content%20Install%20Installation%20Failure%3A%20Windows%20failed%20to%20install%20the%20following%20update%20with%20error%200x8024200d%3A%202020-03%20Cumulative%20Update%20for%20Windows%2010%20Version%202004%20for%20x64-based%20Systems%20(KB4552455).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20tried%20just%20about%20every%20remedy%20listed%20on%20the%20internet%20including%3A%3C%2FP%3E%3CP%3E-%20Resetting%20WU%3C%2FP%3E%3CP%3E-%20Removing%20from%20Download%20folder%20and%20trying%20again%3C%2FP%3E%3CP%3E-%20Installing%20from%20the%20CAB%20file%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20sounds%20like%20WU%20needs%20some%20other%20software%20to%20actually%20install%20this.%26nbsp%3B%20How%20can%20I%20tell%20what%20other%20files%20I%20might%20need%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETIA%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EJason%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1301237%22%20slang%3D%22en-US%22%3ERe%3A%20Installing%20KB4552455%20keeps%20looping%20between%20downloading%20and%20installing%20(0x8024200d)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1301237%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3Ecan%20you%20put%20the%20code%20part%20into%20code%20snippet%20using%20post%20editor%3F%20it's%20hard%20to%20tell%20where%20the%20error%20code%20starts%20and%20ends.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1301246%22%20slang%3D%22en-US%22%3ERe%3A%20Installing%20KB4552455%20keeps%20looping%20between%20downloading%20and%20installing%20(0x8024200d)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1301246%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F310193%22%20target%3D%22_blank%22%3E%40HotCakeX%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWould%20it%20be%20easier%20for%20me%20to%20attach%20the%20ReportingEvents.log%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

Hey guys:

 

I am on Windows build 19041.1 on the Slow Ring.  Windows Update is trying to install KB4552455 but it keeps looping between downloading and installing but never completes.  When I look at the SoftwareDistribution\ReportingEvents.log here's what I see....

 

{53A9F827-822F-4922-917F-C0D916D4FE3C} 2020-04-10 14:26:08:876-0500 1 181 [AGENT_INSTALLING_STARTED] 101 {E22D2087-FBB5-409B-8935-B688876D4B5D} 1 0 MoUpdateOrchestrator Success Content Install Installation Started: Windows has started installing the following update: 2020-03 Cumulative Update for Windows 10 Version 2004 for x64-based Systems (KB4552455) 6cuXrn5h0E2fkzIL.3.2.1.0
{F90A43D2-EEF3-4FB0-83DB-326ABCDB2111} 2020-04-10 14:27:04:670-0500 1 182 [AGENT_INSTALLING_FAILED] 101 {E22D2087-FBB5-409B-8935-B688876D4B5D} 1 8024200d MoUpdateOrchestrator Failure Content Install Installation Failure: Windows failed to install the following update with error 0x8024200d: 2020-03 Cumulative Update for Windows 10 Version 2004 for x64-based Systems (KB4552455).

 

I have tried just about every remedy listed on the internet including:

- Resetting WU

- Removing from Download folder and trying again

- Installing from the CAB file

 

It sounds like WU needs some other software to actually install this.  How can I tell what other files I might need?

 

TIA,

 

Jason

2 Replies
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Hi,
can you put the code part into code snippet using post editor? it's hard to tell where the error code starts and ends.
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@HotCakeX 

 

Would it be easier for me to attach the ReportingEvents.log?