Install error: 0x800f0831 (KB5010414)

Copper Contributor

I've been trying to install this update for days but I always get the same error code. Please help
-NET Framework 3.5 is open
-Runned the troubleshooter
-VPN and Proxy services are turned off
-Downloading and installing from the update catalog does not work
-I tried DISM and sfc /scannow


I don't know what to do


3 Replies

@diyyaz34 following this for the same reason.  I was able to download the .msu file for the update but it fails the same as it does through windows update

I still haven't found any solution. I didn't get any response from Microsoft either. I do not know what to do.

@diyyaz34 Still haven't gotten it to install either.