Install error - 0x80070002 Windows 11 Insider Preview 22526.1000

Copper Contributor

Could anyone support me with this issue? I got stuck at 76% while trying to update this function. 

10 Replies
Kindly run Windows Update troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.

Also, try restarting your system and retry the upgrade, see if it helps.
Same issue here - trouble shooter finds nothing
Windows Insider is for testing and evaluation, make sure report this issue using the Feedback Hub app.
Where there are installation failures Windows will create log files and place them on the same directory as the one Windows is installed and they are as follow:

$windows.~bt\Sources\Panther
$windows.~bt\Sources\Rollback
%WINDIR%\Panther
%WINDIR%\Inf\Setupapi.log
%WINDIR%\System32\Sysprep\Panther

Check these location and you mind find some clue about why it failed.

Facing same issue...Raised it with Feedback HUB Team...Can anyone else advise if the found a solution to this?

 

@Hoang_Nhu_Ngoc 

same problem here, got stuck at 74%. But it varies

So disappointing to find this kind of errors NOTHING IS WORKING!

troubleshooter is just a windows decoration, totally useless.

@Hoang_Nhu_Ngoc What worked for me (after long research and tests):

1. Run next commands on Admin PowerShell, one at a time. 

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

netsh winsock reset

*** Then deleted next folders (renaming didn´t worked for me): ***
      • SoftwareDistribution SoftwareDistribution, located at: C:\Windows\SoftwareDistribution SoftwareDistribution
      • catroot2, located at: C:\Windows\System32\catroot2 
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

 

2. On my ASUS laptop, I uninstalled Armoury Crate (not sure if that affected, but it was also getting errors when attempting to update/reinstall to the latest version)

3. Reboot the server and try the update again.

Hope it helps. 

@Kapil Arya Have the same issue, ran the troubleshooter several times, restarted once and again, and keeps ending up in the same result. Supposedly installs the preview, but then undoes it all

@MCBol I can't delete the folders. Windows would not allow me to