Green screen critical process died when mapping a nas drive.

Copper Contributor

I get a green screen critical process died error when mapping a synology nas drive. This causes windows to crash and restart. 

7 Replies
Which OS Build you had on current device? Have you installed the latest drivers for that Synology device?
It's evaluation copy build 22563.ni release 220219-1637.

I've not tried updating the synology drivers.
Try to locate to C:\Windows\Minidump and check whether there is a new dmp or dump file generated.
Yes there is a dmp what should I do with it?

@Gib39 

Hello,

You could using Windbg to analyzing the dmp file to find the root cause for this issue. 

@Gib39 

Hello,

You may upgrade to Build 22572 to retry as this has been fixed.

 

Little_Joe_0-1646900725016.png

 

Hi Microsoft has installed a fresh version of Windows 11 and it's now working. The evaluation copy has too many bugs I believe.