Forbidden from Downloading Windows 11 ARM 64 Preview

New Contributor

When I try to confirm my version (Beta version, English) I get the following error:


We are unable to complete your request at this time. Some users, entities and locations are banned from using this service. For this reason, leveraging anonymous or location hiding technologies when connecting to this service is not generally allowed. If you believe that you encountered this problem in error, please try again. If the problem persists you may contact Microsoft Support – Contact Us page for assistance. Refer to message code 715-123130 and 1216deae-bc7a-4112-aed6-47d8ccdf5274.


I contacted support, who said they can only refer me here. 


I am not behind a VPN. I am just a Jane Schmoe user in Florida. I don't know why I would have this ban. Any ideas? 


I need this download for work reasons. I did use my personal account to log in, though. (Work won't let me use the work account. Big company, lots of policies, blah blah blah.

1 Reply

@Julie280 Got same issue solution is impossible to find.