Dec 05 2022 08:31 AM - edited Dec 05 2022 08:32 AM
Hi Community,
I'm trying to run VALORANT on my Windows 11 PC, and I'm facing an issue. Every time I run it, it shows this error message "A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine." This error occurred after my pc auto-installed some recent windows updates this morning. Do you know how I can solve this problem?
Note: I have encountered this error before. A month ago, I experienced the same error on the same device (I was also enrolled in the Insider Program and had just installed another update). I contacted a tier-2 Microsoft Support representative, who helped me fix it by restoring my device to a previous restore point (apparently before the updates were installed). I tried to implement the same solution this time, but there were no restore points on my device that I could revert to. The restore point was destroyed after I retreated to it a month ago.