Error "A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine."

Copper Contributor

Hi Community,

I'm trying to run VALORANT on my Windows 11 PC, and I'm facing an issue. Every time I run it, it shows this error message "A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine." This error occurred after my pc auto-installed some recent windows updates this morning. Do you know how I can solve this problem?

 

 

Note: I have encountered this error before. A month ago, I experienced the same error on the same device (I was also enrolled in the Insider Program and had just installed another update). I contacted a tier-2 Microsoft Support representative, who helped me fix it by restoring my device to a previous restore point (apparently before the updates were installed). I tried to implement the same solution this time, but there were no restore points on my device that I could revert to. The restore point was destroyed after I retreated to it a month ago.

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