Tech Community Live: Windows edition
May 31 2023, 07:30 AM - 11:30 AM (PDT)
Microsoft Tech Community

Computer Keeps Freezing

New Contributor

My computer is often freezing completely where the only thing I can do is unplug the computer. My mouse won't move and I can literally not do anything.  Even the power button and task manager don't work. I am currently on Windows 11 so it may have to do with that but I am really not sure.

4 Replies


do you already have the latest build installed? , if not, try to install it

@A1  I do have the latest version installed.

Run Windows Virus and Threat Protection to see if any viruses might be on your computer. Also try your own virus program if you have one. You can also download this from Microsoft, and this will check for malware: