Cannot leave insider program, never signed up

Copper Contributor

Hello, I am having an issue where I want to leave the insider program as I never signed up for it, but when I click leave program, the window continues loading and does not provide any way for me to leave. 

I am currently unable to update my PC and Microsoft support has let me know that they cannot help me because I am in the insider program. I never signed up for this and I want out so that I can fix my PC.

7 Replies

@Scarrab same here, my new pc just got insider updates without me being in insider program.

when i go to the webpage i can't load it if I'm logged in to any account.


Check Insider Settings: Go to Settings ➔ Update & Security ➔ Windows Insider Program. Check if it shows that you are indeed enrolled. Sometimes, a display error might make it seem like you are in the program when you are not.

Have you fix the issue?

You can also find it in this forum:

@Holaway Support viewed my update history logs and from those was able to confirm that my most recent update is using a release from the insider program, not the public build. 

No I have not, I cannot leave the program no matter how I try.


You can find a solution in this windows forum:

If none of the above steps work, you can try uninstalling and reinstalling Windows. This will remove all your files and settings, so make sure to back up your important data before doing so