Mar 01 2023 07:39 PM
Edition Windows 11 Pro
Version 21H2
Installed on 21/07/2022
OS build 22000.1516
Experience Windows Feature Experience Pack 1000.22000.1516.0
Lenovo ThinkPad Workstation
32 GB RAM
Hi there,
I am unable to install an update since July last year.
It will download successfully and go through the motions of doing the install...
It will restart as required.
Then what I would expect to be the last restart, there is a solid circle - as opposed to the "dotted" / normal (please wait / loading) circle.
This solid circles stops being animated and the update does not continue.
It will sit there (stuck) for as long as I leave it.
Powering down / up the PC - sees Windows attempt the update another time - but this also fails.
After the failed 2nd attempt - the previous good install is reinstalled, successfully.
I have asked for help via the Feedback hub, many times and have not received any response yet.
So I am writing here - in the hope that I might get some help.
Thanks.
Mar 03 2023 01:16 AM
Mar 03 2023 02:33 AM
Download Windows 11 (microsoft.com)
Please download the Windows11 installation assistant - it's a safe way does not change the settings and does not delete personal files.
If there is an error - enter the error code 🙂
Mar 29 2023 07:55 PM
Mar 30 2023 04:30 AM - edited Mar 30 2023 06:22 AM
How to perform a clean boot in Windows - Microsoft Support
After completing this step, try updating Windows.