SOLVED

Bug windows 11 with icons and files .png

Copper Contributor

Hello there,

 

I've had a big problem for a few days now. My taskbar icons have disappeared. Also in the explorer, .png files are no longer displayed, only a default icon is displayed. I have already tried all the manipulations which are related to the restart of the explorer.exe, to empty the cache of the icons, etc. but nothing works. You can see the two picture below.

 

installed build : 22000.527 co_release

 

c487519c-55ba-4c84-a530-17c6e0098624.png

69091102-52f9-408e-964f-103ba41aa3a3.png

8 Replies
Try open start and search for feedback and open the Feedback Hub app and report this issue.
Try Clean Boot and see if the problem persist?
Take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-...

Hello @Reza_Ameri,

 

Thank you for your feedback, I just tried the manipulation and a clean boot launch and I have the same problem that persists.

 

Capture d’écran 2022-03-02 211526.png

 

In this case make sure file a report in the Feedback Hub app.
Open start and search for command prompt or cmd and right click and run it as administrator and then type the following command:

sfc /scannow

Press enter and let it runs.
Yes, I report this issu in the Feedback hup app.

After the scan : Windows Resource Protection did not find any integrity violations.


Glad you report the issue, hopefully the Windows team will investigate and attempt to resolve it.
Are you observing the same behavior in the Safe Mode too?
Hi, I have the same problem on Windows 11 Pro, build 22000.593.

I also opened an issue in the "Feedback Hub" https://aka.ms/AAgnixt but so far I didn't get any reply. Do you have any update? Thank you
I also commented this old feedback reporting the same problem: https://aka.ms/AAewquu
best response confirmed by BarbierKevin (Copper Contributor)
Solution

UPDATE : reinstall windows 11 works to solve the problem.

1 best response

Accepted Solutions
best response confirmed by BarbierKevin (Copper Contributor)
Solution

UPDATE : reinstall windows 11 works to solve the problem.

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