Tech Community Live: Windows edition
Jun 05 2024, 07:30 AM - 11:30 AM (PDT)
Microsoft Tech Community

BOSD after driver update for AND Ryzen 3700x

Copper Contributor

I tried to download a driver for my cpu and then a green screen appears saying that there was an error with Windows insider preview build. I tried to restore my system to an older date but they didn’t work and tried to boot in safe mode but said that it was trying to install windows. I also reset my pc but that didn’t change anything. The error code I get is kernel_mode_heap_corruption and bad_pool_caller.

1 Reply
Are you able to boot into Windows?
Do you have access to the Windows Installation media?