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- Heather_Poulsen
Community Manager
Windows Office Hours are now closed. Please visit https://aka.ms/Windows/OfficeHours to add future dates to your calendar. See you next time!
- We have Windows Autopilot configured and working but only with one application being installed. I was told that the applications need to be all the same type in order for the applications to install correctly. Is this true? Also, what is the average time for Autopilot to finish setting up the machine? When I say type I mean either line-of-business, Win32, etc.
Agree with Hung, this is the perfect answer, also is not recommended to add Office apps in the Autopilot phase because will take a lot of time.
- Hung_Dang
Microsoft
The guidance with installing apps is related to Win32 apps. If you want to install Win32 apps, use either the "Windows MSI line-of-business app" type or "Windows app (Win32)" type, but avoid using both. The main reason is that those two types are processed in parallel, and MSIs can conflict with each other. As for average time, there are so many factors involved, like the number of apps, the sizes of apps, the connection speed, the CDN load, the temperature in Texas, etc.
Hello everyone, thank you for your support! We have an issue on a domain joined computer, all the patches are installed on the computer, but at computer restart, Windows give a message that needs a restart because of an update. It is an Windows 10 Enterprise, Build 19044. The updates are pushed with SCCM. No updates that need to be installed appear in Software Center, the SCCM team checked the computer, all the updates are installed. The message is the blue one saying:
"Processing updates, 2% completed.
Don't turn off your computer."
"Any idea?
- Incidentally, as I was digging through internal resources, I found this. Might this help? https://answers.microsoft.com/en-us/windows/forum/all/windows-10-update-asking-for-restart-and-never/f0baa907-dd3e-4b6f-ba57-80ded8105f1d
- There's a few options here to try: 1. Perform a system restore: Not my preferred option, but restoring back to a point where it didn’t solicit for a restart may help. 2. Run the Windows Update Troubleshooter under System & Security. 3. Disable the Automatic Restart option by going to Advanced System Settings, Startup and Recovery, then uncheck "Automatically restart under System Failure", then yes, restart. Hopefully these will fix that!
- 1. We don't have the option to perform a system restore as we don't have restore points. 2. Tried already, didn't help. 3. I don't think this will help me, there is no failure here that restarts the computer, this is just a message that appear after an update is installed. The issue is that this message appear again and again for about one month and no updates need to be installed. In this period of time the August patches were installed, but the message appear after each restart. I am thinking about a CBS corruption, or something else deeper than basic troubleshooting.
- I have a Conditional Access policy setup in Intune/Endpoint Manager for MFA, however my settings are being overwritten (ex: sign in frequency) elsewhere, forcing it every 3 days. The default policy is turned off, so I'm unsure where else my policy is being over-ruled by?
- Joe_Lurie
Nesav132 Under the covers, Conditional Access in Intune is really Conditional Access in Azure AD (Entra ID). It's possible you have a policy configured in Azure that is conflicting with the Intune policy. You might need to open a ticket to have someone look at the configured policies.
- Thank you for your help!
- When some users try linking their OneDrive account in Adobe Acrobat they receive a message saying they have to request consent from the administrator. I as the administrator receive as email for the request, I log into Azure and approve it, then nothing happens. They get the same message again asking them to request consent.
- Heather_Poulsen
Hi Carla - We are looking into this. In the meantime, have you tried the steps outlined here? https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-connecting-adobe-and-onedrive-for-business/ba-p/2197586
- Hello - thank you, I have.
Hi there,
I am having an issue with setting up default chat (IM) application for outlook. When you highlight someone's name in outlook, you get to choose if you want to call/chat/email them. Attached a picture of it. Where can I enable this firm wide via intune? I was able to change it by messing with my registry a bit locally and changing IM chat reg key but it seems like jabber or zoom hijacks it later on anyway. These are the buttons I am talking about:
David_GuyerHi, In Intune, if you go to Devices -> Configuration, and create a new Profile for Windows 10 and later, of type Settings Catalog... when you go to add settings to that profile, you can search for Office and find a lot of settings available. Hopefully the one you want is available there. HTH- unfortunately, there is no setting to manage that from what I saw. We tried proactive remediation also to set the reg key but its not ideal
- We have enrolled our tenant with Autopatch and have a small segment of our devices running Win 11. (used Feature update before Autopatch to upgrade those devices) My question is there a way to to make Windows 11 available or optional/opt-in for rest of our tenant and how would that look like with Autopatch?
- David_Guyer
mohaa98 , this is a great question, and not available today, however something we are looking into.
HTH
-David
- We recently configured Autopatch and have been using it for a couple of months now. I have noticed that some laptops will receive updates ahead of their scheduled group offer dates. We also have been noticing that the laptops don't always restart at the deadline date either. Please let us know if something can be done to correct this behavior. Also, is there a way to receive Windows quality update reports via email or is this a manual process only? Thank you!
- Bev_AshtonHi Ted - I'd like to help but we will need some details from you to investigate. Are you ok for us to move this to a DM so I can get some info and check out some things service side?
- Yes, thank you...please move to a DM.
- Since I setup Intune after having all of my users and devices, what is the best way to get the setup and registered? Seems some are automatically connected but most are not, even for refreshed devices that have been re added to the domain and logged on to.
- Joe_Lurie
csmith-norwood There are several ways to enroll devices into Intune. See Set up automatic enrollment in Intune | Microsoft Learn for details and information on each of the methods.
- I believe I tried that. Trying to read Microsoft articles is like chasing a mouse through maze with multiple exits. Each post takes you to six other posts and so on and so on. It's really hard to follow steps when they refer you to multiple other pages rather than having any kind of nesting so you can follow through from beginning to end.
- Fairly new to Intune. What are my options for locking machines remotely to prevent use until equipment is returned back to us?
- Joe_Lurie
Nesav132 You can remote lock some operating systems, but not others. See Remotely lock devices with Microsoft Intune | Microsoft Learn for the supported versions that can be locked. If you are asking about Windows, because we are an agentless MDM and rely on the OS controls, and the OS doesn't allow a remote lock, Intune can't remotely lock a Windows device.
- Correct, I am asking about Windows machines. Thanks for the clarification
