Windows 10 22H2 - Photos and Windows Store breaks

Copper Contributor

Hi I was wondering if anyone has experianced the same issue? I'm trying to build a new image w. SCCM, somewhere in the process the Windows store and Photo's apps stop working. If you try to reinstall the app it acts as if the files are gone. If you try to reisntall the appx it stays stuck at 16%. Has anyone seen this before? Is it a known issue? Has anyone been able to resolve this?

5 Replies
Would you mind share steps your are following to create the image.
There might be a problem with your image.
I downloaded the latest windows 10 .iso from MSVL.
Installed all of the Windows Updates
Installed MS Office 2021
Tested through out that MS Photos and MS Store were working
Then Capured the image using a profile from SCCM, locally via mounted ISO, captured it locally to C:\
Upon reboot the reference computer image now no longer has Photos or the Store.

If you try opening photos it says app not found.

If you try downloading the APPX package for Photos it hangs at 16%.
Thank you for your information.
Try run the following command in the cmd and see if it shows you have corrupted files or not:

sfc /scannow

What version of SCCM are you using?

SFC/ Scannow comes back w no errors.

It actually breaks @ the sysprep point. I went back to square 1 stepped the installs, and decided to manually sysprep and see if everything still works. It broke directly aftrer sysprepping.

I'm working on removing the windows default apps and store and side loading the apps needed from the store.

Thank you for update, I advise you to contact Microsoft Support and check with them.