Nov 05 2021 09:31 AM
For some reason, I can't do the screenshot on my PC... It was working and now for some reason, it stop to do it. Can someone help to fix it?
Nov 05 2021 10:46 AM
Hi @Nico140279,
Please use the below key combination to task screenshot with the alternative way:
Win + Shift +S
Please share your feedback and do not hesitate to contact me for any further assistance, I will welcome all the questions you may have.
Nov 05 2021 09:45 PM
Thank you so much!!! Now is work, I can screenshot again. Before I clicked on PrtSc and It was working well, one day stop to work. Do you know why? Again thanks for answering me back @SalmanAhmed
Nov 06 2021 11:12 AM
Hi @Nico140279,
Sometimes, the traditional Print Screen button on the keyboard stop functioning, you need to use the combination of Fn (Function Key) with Print Screen at the same time. There might be another issue with the keyboard driver, that can be fixed by removing and adding/updating the driver from the device manager.
Nov 08 2021 06:17 AM
Hi @Nico140279,
I'm glad that the above information was useful for you. Please do not hesitate to contact me for any further assistance, I will welcome all the questions you may have.