Windows Admin Center Can't Get Computer Information

%3CLINGO-SUB%20id%3D%22lingo-sub-1338204%22%20slang%3D%22en-US%22%3EWindows%20Admin%20Center%20Can't%20Get%20Computer%20Information%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1338204%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20having%20a%20problem%20similar%20to%20this%20one%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fwindows-admin-center%2Fnow-available-windows-admin-center-1910-2-insider-preview%2Fm-p%2F1268854%2Fthread-id%2F908%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fwindows-admin-center%2Fnow-available-windows-admin-center-1910-2-insider-preview%2Fm-p%2F1268854%2Fthread-id%2F908%3C%2FA%3E%26nbsp%3Bwhere%20I%20installed%20Windows%20Admin%20Center%2C%20logged%20in%20via%20my%20browser%20on%20my%20desktop%2C%20and%20WAC%20can't%20get%20information%20about%20the%20host%20computer.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhenever%20I%20try%20to%20visit%20things%20under%20Server%20Manager%20like%20%22Services%22%20I%20get%20errors%20like%20%22Error%20Couldn't%20query%20the%20computer%20inventory%22.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20setup%20is%20a%20little%20different%20than%20the%20example%20I%20used.%20My%20host%20named%20my%20computer%20server.example.com%20so%20I%20have%20to%20access%20WAC%20via%20the%20server's%20IP%20address%20because%20example.com%20is%20a%20website%20running%20on%20the%20source%20machine%20that%20I%20need%20to%20migrate%20to%20the%20destination%20machine.%20When%20my%20host%20asked%20me%20to%20give%20them%20a%20domain%20name%26nbsp%3B%20I%20just%20picked%20one%20that%20I%20planned%20to%20host%20with%20them.%20Right%20now%20server.example.com%20is%20hosted%20elsewhere%2C%20so%20if%20WAC%20tries%20to%20query%20the%20address%20%3CA%20href%3D%22https%3A%2F%2Fserver.example.com%3A443%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fserver.example.com%3A443%3C%2FA%3E%26nbsp%3Bit%20will%20of%20course%20find%20a%20different%20machine.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20a%20way%20to%20make%20WAC%20search%20by%20IP%20address%20instead%20of%20domain%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1338204%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMigration%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EWindows%20Admin%20Center%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1338341%22%20slang%3D%22en-US%22%3ERe%3A%20Windows%20Admin%20Center%20Can't%20Get%20Computer%20Information%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1338341%22%20slang%3D%22en-US%22%3E%3CP%3EI%20tried%20configuring%20the%20DNS%20so%20that%20server.example.com%20is%20accessible%20on%20the%20destination%20machine%2C%20but%20even%20when%20I%20access%20WAC%20on%20that%20machine%20I%20still%20get%20the%20same%20errors.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

I am having a problem similar to this one https://techcommunity.microsoft.com/t5/windows-admin-center/now-available-windows-admin-center-1910-... where I installed Windows Admin Center, logged in via my browser on my desktop, and WAC can't get information about the host computer.

 

Whenever I try to visit things under Server Manager like "Services" I get errors like "Error Couldn't query the computer inventory". 

 

My setup is a little different than the example I used. My host named my computer server.example.com so I have to access WAC via the server's IP address because example.com is a website running on the source machine that I need to migrate to the destination machine. When my host asked me to give them a domain name  I just picked one that I planned to host with them. Right now server.example.com is hosted elsewhere, so if WAC tries to query the address https://server.example.com:443 it will of course find a different machine.

 

Is there a way to make WAC search by IP address instead of domain?

1 Reply
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I tried configuring the DNS so that server.example.com is accessible on the destination machine, but even when I access WAC on that machine I still get the same errors.