WAC 1806/1807 preview - the remote name could not be resolved 'aka.ms' on server 2016

[Marc Vanderhaegen]

I have installed WAC 1806 preview on a 2016 server. In Chrome when I go to Settings - Extensions I get a popup saying : The remote name could not be resolved:'aka.ms'.

The feed address is http://aka.ms/sme-extension-feed and if I open the page in Chrome it works, it is redirected here https://msft-sme.myget.org/F/windows-admin-center-feed/api/v2 and I get an xml file.

The server is accessing the Internet through a proxy.
I have the same problem from the WAC gateway or from any other clients connecting to it.

The strange thing is that I have installed the same WAC version on my laptop (accessing the internet through the same proxy) and it is working, I get a list of available extensions.

I have also upgraded to 1807 and it's the same problem.

Any idea ?
Thanks.

[#2]

Ok, I found the solution; I had to set the proxy in the registry for the Network Service (S-1-5-20).

Now everything is ok.

Marc

[#3]

Can U explain , how did you fixed it??

[#4]

Hello,

To solve this I exported the proxy registry settings from my user and imported them into the Network Service user.

Here is what I have done :

1. Make sure your user is configured with the proxy and that you can access the internet.

2. Export the key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections to a reg file.

3. Modify the reg file so that the key is : HKEY_USERS\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections

4. Import the reg file

5. Restart the Windows Admin Center service (ServerManaementGateway)

Done !

I hope this will help you

Marc

[#5]

Thanks a lot , I will try and let u know.