Storage Migration Service - Source scan failure

Occasional Visitor

Trying to use SMS with a 2008R2 source server, but the scan fails. We get the following errors:

 

"Couldn't inventory a computer. Job: FileServerUsers Computer: srv-abc-fps1.ourdomain1.com State: Failed Error: -2146233088 Error Message: Guidance: Check the detailed error and make sure the inventory requirements are met. The inventory couldn't determine any aspects of the specified source computer. This could be because of missing permissions or privileges on the source or a blocked firewall port."

And

"Couldn't inventory the computers. Job: FileServerUsers ID: cfcad126-fd72-4a90-8dce-c914b425957e State: Failed Error: 36934 Error Message: Inventory failed for all devices Guidance: Check the detailed error and make sure the inventory requirements are met. The job couldn't inventory any of the specified source computers. This could be because the orchestrator computer couldn't reach it over the network, possibly due to a firewall rule or missing permissions."

 

The user name is being input in the domain\username format. Netbios name is not too long.

Could something else on the source server be blocking?

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