Jun 14 2019 05:11 AM
Hi, I am running Windows Server 2019 Storage Migration Service Server to migrate a Windows Server 2012 R2 Server to Windows Server 2019. The Job, on 3 of my most important shares, says Completed with Errors"and due to the nature of the information I cannot ignore this and need to identify which folder have issues and errors. I cannot seem to find much in the Windows log files, any advise will be appreciated. Thank you.
Jun 17 2019 11:17 AM
Hi. In the Transfer Details section for each server (a pull up from the bottom of the WAC screen), there is an option to save the Error log (as CSV) then open in Excel and look at the per-file errors. The codes will all be Windows Error codes as documented here:
https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes
If still not able to determine why certain files aren't transfering, let me know (I reserve the right to send you to MS Support for specific troubleshooting, naturally :grinning_face:).
Ned Pyle | Principal Program Manager, MS | @nerdpyle on twitter
Jun 19 2019 09:21 AM
@Ned Pyle Happy to report back that I have found the directories\files that caused the issue. Another issue, after identifying the issue, correct it and the start the transfer again, it runs through every directory\file again (4TB) and it runs for 25+ hours ... Any idea? Thank you
Jun 19 2019 12:42 PM
@Kobus_Olivier It's going to examine every file, antually, but it should not be transferring them all again - you will see the difference in the transfer details page and the saved CSV. We are working on some improvements in delta transfer perf, but most customers see reduced time between transfers if there aren't many changes. How many Cores do you have on the Orchestrator and Destination computer?
Jun 20 2019 01:18 AM
Jun 20 2019 10:40 AM
@Kobus_Olivier Re: defender... ouch. They have always told us to expect no more than 5-10% increased utilization. As atest, if you exclude folders where SMS is writing to (or temporarily disable real-time protection), do you see the performance improve?
Jun 20 2019 12:09 PM
@Ned PyleYes, I have disabled real time scanning and even seen and improvement. Still experiencing issues with about 22k files that have very explicit permissions (confidential data) where we cannot just go and alter these ..… Thank you for your help - appreciated.
May 20 2021 10:24 AM
Hi, I'm trying to troubleshoot the "couldn't inventory some devices" during the "scan" phase of the storage migration.
I realize that it may be choking on long file names and 0kb files but how do you access this CSV?
I don't see it anywhere in the WaC console.
Thanks
May 20 2021 10:45 AM
@Thom Edwards Hi. There is no CSV for Inventory, only for Transfer. If you are seeing an inventory failure the details are in the SMS event logs.
May 22 2021 06:14 PM
May 24 2021 09:48 AM
Jun 02 2021 02:09 PM
Well I'm about to throw in the towel. I started this huge 4TB 2008 R2 file server migration project about four weeks ago and I'm no further ahead.
There is just no rhyme or reason why it keeps struggling. It worked great on my tiny test server so perhaps this server is just too big not to fail.
Not sure where to go from here.
Jun 02 2021 03:48 PM
Jun 03 2021 10:22 AM
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Feb 17 2023 10:44 AM