Our company uses Windows 365 Enterprise CloudPC and it is setup in RDP. Users who are using Windows OS as their local machine do not encounter the issue. Users who are using Mac computer encounter this issue where the Workspace setup on their RDP is suddenly gone. Our workaround is just to re-add the workspace to the RDP.
I finally got a response from my client's tech support team. This is what helped get it back up and running. I can't guarantee it will solve your problem but it's worth a try and easy to do.
Open a private browser window and log into
https://windows365.microsoft.com/ with your organization's credentials. On the home screen, you should see a screen similar to this one. Click on the "Get subscription URL" and copy the link.
Next, open your Remote Desktop app and click on the Workspaces button and paste the URL into the Add Workspace field.
The Workspace URL will automatically populate so just click Add. You'll get a login screen where you can log in with your organization's credentials. Hope this helps!
Dear @eric111203 ,
I had exactly the same issue and I put in the workspace links again and discarded my accounts in the setting here:
Of course the client forced me to put in my credentials after hitting the respective workspace links like here
but at least I didn't loose the session and especially I did not loose my workspaces after quitting and restarting the MS rdp client. ( Thanks to K. in finding the solution). Hope that works for you as well.
Best regards
R.
