Jan 05 2022 12:02 AM - last edited on Jun 09 2022 10:52 AM by Heather Poulsen
Jan 05 2022 12:02 AM - last edited on Jun 09 2022 10:52 AM by Heather Poulsen
I got Windows 365 Cloud PC (I am the single user) and able to access from my MAC. But when trying to get it access from another Windows Laptop getting below error. The same usename is working fine when accessing Win365 Cloud PC through browser & Remote Desktop from MAC.
This user may be incorrect. make sure typr it correctly. Otherwise, contact your admin
If I can not access the Cloud PC from multiple devices what is the point of subscribing Win-365 Cloud PC. Do I need to add device access somewhere ?
Is there any direct support URL/official contact email ID for Windows-365 ?
Thanks,
Tusar
May 19 2022 10:25 AM
@Tusar369 : Thanks for your patience. Did you get the issue resolved or contact support? We also have some documentation on Troubleshooting connection errors. I'm happy to follow-up to see how we can get your issue resolved.
Jun 27 2022 01:24 PM
Same issue here. Works completely fine from a Mac via RDP but from windows using the same proper RDP client from the Windows 365 Launch page its a no go. RDP throws an error about "logon attempt failed". Whats odd is that it looks like the legacy basic auth credentials prompt vs the modern auth login on windows whereas on Mac it seems to go through the modern auth and no issues.
Jul 07 2022 11:04 PM
Aug 22 2022 09:53 AM